Smarte Carte · 2 months ago
Supervisor - HNL Honolulu International Airport - Full-Time
Honolulu, HI
Full-time
Onsite
Mid Level
$21/hr - $22/hrSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts and other passenger services. They are seeking a Supervisor to manage staff and ensure daily operational performance goals are met in the passenger terminal areas, focusing on customer service and productivity.
ConsumerConsumer ElectronicsConsumer GoodsRetail
Responsibilities
Provide customer service to airport passengers
Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
Maintain a safe working environment by monitoring safety procedures and equipment
Perform the same Cart Associate work duties as those supervised, including but limited to: collect and transport carts to ensure carts are available for customer use; light cleaning of carts and rental equipment
Collaborate with workers and managers to solve work-related problems
Review work throughout the work process and at completion to ensure that it has been performed properly
Explain regulations, policies, or procedures
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
Maintain excellent communication and cooperation with employees, facility management, airline management and other government officials (CBP, TSA, FBI, etc.)
Inspect equipment; carts, CMU’s, Cushman’s, etc., perform emergency maintenance or take equipment out of service, report maintenance needs
Assist with collections, counting/recording money, documenting meter readings
Assess training needs of staff and arrange for or provide appropriate instruction
Other duties as assigned
Qualification
Required
Ability to be Airport Badged
Drivers License
High School diploma
Computer and Smart Phone proficient
Excellent customer service
Excellent verbal communication skills
Lift 40lbs
Push/pull 75lbs
Walk & stand for duration of shift
Preferred
Previous supervisor experience
Cash control experience
General knowledge of vended service products
Bilingual
Benefits
Group Health & Dental Insurance
Company Paid Life Insurance
Company Paid Short-Term Disability
Matching 401k
Paid Time Off
Paid Holidays
Wellness Reimbursement Program
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.
Founded in 1967
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-15Acquired
Leadership Team
Drew Niemeyer
Chief Executive Officer
Scott Warren
Chief Financial Officer
Company data provided by crunchbase