Takara Bio USA, Inc. · 10 hours ago
Account Manager II (Boston)
United States
Full-time
Remote
Entry, Mid Level
$105K/yr - $120K/yr
2+ years expTakara Bio USA, Inc. empowers life science discovery and is seeking an Account Manager II to manage and grow strategic customer accounts. This role focuses on achieving revenue targets through relationship development and value-based selling across a portfolio of products.
BiotechnologyCustomer ServiceDeliveryShipping
Responsibilities
Demonstrates ongoing success in achieving sales targets by managing a portfolio of customer accounts with a focus on expanding relationships, increasing product adoption, and driving revenue growth across assigned accounts
Employs sound tactical plans to manage day-to-day activities towards long-term sales success
Maintains an advanced level of product and marketplace knowledge. Communicates complex scientific concepts clearly and effectively, adapting messaging for both technical and non-technical audiences
Applies consultative selling techniques and sells strategies to identify, advance and close opportunities. Identify new opportunities within existing accounts, such as upselling and cross-selling products, to drive sales growth and account retention. Seeks constant improvement in advancing opportunities to close
Analyzes sales data to identify sales trends and interpret impact of tactical plans on sales results. Leverages insights to drive decision-making, prioritizing high-impact activities
Efficiently uses CRM tools to build and execute account plans, manage pipeline activities, and document all customer interactions, ensuring full visibility and alignment across internal stakeholders. Creates reports and dashboards to measure tactical plans
Collaborates cross-functionally with internal partners to enhance messaging. Can appraise product messaging communicate alternative approaches
Appraises customer feedback and delivers analysis of customer experience to internal partners
Provides timely, proactive communication and follow-up to customers, ensuring a consistently high level of service and responsiveness
Applies advanced problem-solving and critical thinking skills to overcome customer objections, navigate competitive environments, and support complex decision-making processes
Contributes to team development by mentoring new account managers, sharing best practices, and supporting onboarding efforts with a focus on technical knowledge and sales processes
Qualification
Required
BS, MS, or PhD in Molecular Biology, Cell Biology, or a related life science discipline
2–4 years of successful sales or account management experience in the life science tools industry is required
2–4 years of hands-on laboratory experience in molecular or cell biology required
Proven ability to manage and grow strategic customer accounts while meeting or exceeding revenue targets
Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively
Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations
Exceptional interpersonal, organizational, and problem-solving skills
Demonstrated experience using CRM systems (e.g. Salesforce.com) to manage account plans, pipelines, and customer engagement
Exceptional interpersonal, organizational, and problem-solving skills
Must maintain a valid driver's license, auto insurance, and a satisfactory driving record
Self-driven and accountable, with the ability to work independently and in collaboration with cross-functional teams in a remote environment
Company
Takara Bio USA, Inc.
Takara Bio USA, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Carol Lou
President & CEO
Andrew Farmer
CSO / Head of Research and Development
Recent News
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