Dynamic Group Management ยท 2 months ago
Hotel Front Desk Customer Service Associate
Chattanooga, TN
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrDynamic Group Management is seeking a Full-Time Front Desk Representative to join their team at the Holiday Inn in downtown Chattanooga. The role involves providing top-tier guest service, managing reservations, and ensuring smooth operations through collaboration with other departments.
ConsultingHospitality
Responsibilities
Greet and welcome guests with professionalism and warmth
Check guests in and out using proper procedures
Answer incoming phone calls and assist with guest inquiries
Make and manage reservations
Provide prompt and courteous service, resolving any issues to ensure guest satisfaction
Collaborate with other departments to ensure smooth operations
Qualification
Required
Previous hotel front desk experience required
Excellent customer service and communication skills
Ability to multitask and remain calm under pressure
Must have open availability, including days, evenings, weekends, and holidays
Preferred
Experience with Opera PMS is strongly preferred
Benefits
Employee discounts at all IHG properties worldwide (after 60 days)
Paid Time Off (PTO)
Yearly holiday bonus in December
Opportunity for growth in a global hospitality brand
Company
Dynamic Group Management
At Dynamic Group Management, we're more than just a hotel management company; we're your trusted partner in crafting unforgettable guest experiences.
Founded in 2022
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase