ATCC · 2 months ago
Strategic Account Manager - Central Region
US-IL-Chicago,
Full-time
Hybrid
Senior Level, Lead/Staff
$145K/yr - $160K/yr
8+ years expATCC is a leading nonprofit biological resources and standards organization seeking a dynamic Strategic Account Manager to drive growth and build partnerships across academia, government, biotech, and pharma. The role involves managing client relationships, developing new accounts, and ensuring customer satisfaction while providing product expertise in the life sciences sector.
AssociationBiotechnologyHealth CareManufacturingNon Profit
Responsibilities
Sell products and services to customers primarily via telephone and Internet, acting as the main point of contact post-sale. Focus on ongoing customer satisfaction, retention, and business growth according to a quota. Close sales within defined geographic areas, industries, or product/service groups, and achieve organizational quotas
Seek methods to develop new accounts, referrals, and generate new business from existing accounts. Guide lower staff in these efforts. Utilize external contacts to maintain relationships with accounts through ongoing client contact, follow-up, and support. Anticipate customer needs and communicate transaction information effectively
Stay ahead of organizational products in the chosen scientific area, providing recommendations to customers based on their needs and promptly responding to inquiries. Execute sales strategies, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. Ensure administrative tasks are accurately entered in the Customer Relationship Management (CRM) database
Qualification
Required
Bachelor's degree and 8 or more years' experience, including 0-2 years' supervisory experience or equivalent experience
Strong scientific background with sales, marketing, and business skills
Strategic thinking, business instincts, creativity, and sound judgment
Strong negotiation, interpersonal, consensus-building, and influencing skills
Familiarity with sales concepts, practices, and procedures
Proactive and assertive in achieving goals
Strategic problem-solving and relationship-building skills
Excellent communication skills across various disciplines
Strong planning, time management, organizational, and prioritization skills
Ability to shift priorities and work in a fast-paced environment
Highly motivated team player with attention to detail
Preferred
Knowledge of relevant research areas such as cell biology, microbial products and advanced models
Knowledge of molecular assays and pre-clinical biopharmaceutical development
Benefits
Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
Work life balance with Paid Holidays and PTO
Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
Employee Assistance Program offering around-the-clock counseling
401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
Exceptional career advancement opportunities, recognition, and rewards
Corporate bonus program
Company
ATCC
ATCC global biological materials resource and standards organization.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$92.5MKey Investors
National Institutes of HealthVirginia Business Ready Sites ProgramBiomedical Advanced Research and Development Authority (BARDA)
2024-10-23Grant
2024-09-12Grant
2024-01-04Grant· $87M
Leadership Team
Scott C. Boller, CPA
Chief Financial Officer
Robert Gowin
Chief Operating Officer
Recent News
synbiobeta.com
2025-11-27
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