NetSuite · 3 months ago
Data Center Incident Program Manager, JoinOCI
Denver, CO, United States
Full-time
Onsite
Senior Level
6+ years expNetSuite is seeking a Data Center Incident Program Manager to oversee and support incidents related to critical operations. The role involves managing incident response processes, supporting training initiatives, automating tooling, and driving root cause analysis to ensure the data center's security, reliability, and uptime.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Overseeing and supporting all incidents related to critical operations
Ensuring rapid resolution and minimal disruption to data center functionality
Managing incident response processes
Supporting new training initiatives for teams
Automating incident tooling to enhance efficiency
Driving root cause analysis (RCA) along with corrective actions to prevent future occurrences
Serving as a key coordinator for incident management
Collaborating across teams to maintain the security, reliability, and uptime of the data center's operations
Qualification
Required
6 to 10+ years of experience in incident management or related field
Ability to read, write, and speak English
Experience in overseeing and supporting incidents related to critical operations
Proven track record in managing incident response processes
Experience in supporting training initiatives for teams
Ability to automate incident tooling to enhance efficiency
Experience in driving root cause analysis (RCA) and implementing corrective actions
Strong collaboration skills to work across teams
Ability to maintain security, reliability, and uptime of data center operations
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
The Motley Fool
2025-11-18
Company data provided by crunchbase