Productboard · 2 months ago
AI Engineer, Insights
San Francisco
Full-time
Hybrid
Senior Level
$174K/yr - $278K/yrProductboard is a $1.7B Unicorn trusted by companies like Microsoft and Zoom to power their product decisions. The AI Engineer will design and deliver autonomous AI systems that analyze customer signals and generate insights for product teams, pushing the boundaries of large language models and agentic reasoning.
Consumer ResearchProduct ManagementProduct ResearchSoftware
Responsibilities
Build agentic workflows that move autonomously
Push the technical boundaries of what LLMs can do
Own the intelligence layer from data to insight
Shape the product and AI strategy
Collaborate at the edge of possibility
Qualification
Required
Hands-on agentic AI experience. You've built AI agents that make decisions and take actions. You're familiar with frameworks like LangGraph, AutoGen, or CrewAI, and you understand the challenges of agentic control flow: error handling, state management, when to give agents autonomy versus guardrails. You know that building reliable agents requires rigorous evaluation strategies
Strong GenAI and NLP foundations. You have deep experience with generative AI and natural language processing. You've worked extensively with large language models, not just calling APIs, but understanding their capabilities, limitations, and how to extract reliable behavior through context engineering. You know how to apply these technologies to real problems that matter
Practical engineering skills. You're fluent in Python and the AI/ML ecosystem, including libraries like Anthropic's SDK, OpenAI, Hugging Face, vector databases, and embedding models. You understand how to design scalable backend systems, work with APIs, build event-driven architectures, and deploy AI capabilities that handle production load. You write code that others can build on
Product intuition. You think in terms of outcomes, not just implementations. When you build a feature that analyzes customer feedback, you're asking: 'Does this actually help product managers make better decisions?' You can talk to users, understand their workflows, and translate that into technical architecture
Collaborative technical leadership. You communicate complex ideas clearly, whether you're explaining why a particular RAG architecture will solve a latency problem or helping a teammate debug a stubborn prompt. You thrive in cross-functional environments where you're bridging AI research, product strategy, and user needs
Preferred
Background in information retrieval, knowledge graphs, or competitive intelligence systems
Experience building multimodal AI systems that synthesize understanding from text, voice, and image data for product intelligence
Contributions to open-source AI/ML projects or publications in ML conferences
Experience building evaluation frameworks and measuring AI system quality
Familiarity with web scraping, data synthesis, or multi-source intelligence gathering
Previous work in product management tools, B2B SaaS, or developer platforms
Benefits
Competitive compensation, stock options, company 401k
A budget for your professional development and ongoing learning
Flexible PTO and paid sick days
Life insurance and disability coverage
Carrot Fertility Benefits
1 Volunteer Day per year for you to help causes close to your heart
8 weeks of Paternity leave and 12 weeks of Maternity leave
Mental Wellness Program to support your well-being and self-care
Company contribution to gym and wellness memberships
Commuter benefits
Company contribution and access to best-in-class health benefits and your own Soulmio membership
Hone – Live, interactive learning programs for managers, leaders, and teams
Company
Productboard
Productboard is a product management system that helps organizations get the right products to market faster.
Founded in 2014
201-500 employees
H1B Sponsorship
Productboard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$261.7MKey Investors
Tiger Global ManagementSequoia CapitalIndex Ventures
2022-02-02Series D· $125M
2021-04-22Series C· $72M
2020-01-15Series B· $45M
Leadership Team
Hubert Palan
Founder & CEO
Recent News
Index Ventures
2026-01-02
2025-10-03
2025-09-12
Company data provided by crunchbase