Ticket Office Representative - On-Call jobs in United States
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Treasure Island Hotel & Casino · 2 weeks ago

Ticket Office Representative - On-Call

positionClark County, NV
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Treasure Island Hotel & Casino is seeking a Ticket Office Representative to operate their ticketing system and provide excellent customer service. The role involves managing ticket sales, resolving guest complaints, and maintaining accurate records of transactions.

EventsHospitalityHotelMedia and EntertainmentResortsVacation Rental

Responsibilities

Properly operate the current Ticketing system for ticket sales
Interpret and utilize numerous systems and show codes
Cross-sell tickets and provide information for all sister properties
Provide the highest level of customer service to all guests
Resolve guest complaints or find the appropriate person able to assist
Utilize a cash drawer with various tender types
Input numerous reservations with accuracy
Retrieve seats from different blocks for corresponding vendors
Finalize reservations and distribute tickets to correct purchasers
Organize all daily paperwork by tender types and correctly balance to Cashier Reports
Answer multi-line telephones
Check stock levels and replenish to operational levels prior to opening
Balance correctly at the end of shift
Clean work area thoroughly at the end of shift
Possibility of assisting management when needed
Perform any and all other job related functions

Qualification

Ticketing system operationCash handlingCustomer serviceFluent in EnglishProfessional appearanceTeamwork

Required

Must be fluent in English both spoken and written
Must have at least 6 months cash handling experience
Must have at least 6 months of customer service experience
Ability to work independently as well as a part of a team
Professional appearance and demeanor a must

Preferred

Previous Ticketing experience is preferred

Company

Treasure Island Hotel & Casino

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Treasure Island - TI Hotel & Casino, a Radisson Hotel​ is the award winning resort on the Las Vegas Strip featuring Mystère by Cirque du Soleil®, Oleksandra Spa, 11 restaurants, 9 bars and lounges, over 90,000 sq.
dateFounded in 1993
location
Las Vegas, Nevada, USA
people-size1001-5000 employees
web-link
https://www.treasureisland.com

Funding

Current Stage
Late Stage

Leadership Team

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WILLIAM HUTCHESON
DIRECTOR OF SURVEILLANCE
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Company data provided by crunchbase