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Partnership HealthPlan of California · 3 days ago

Program Manager II

Fairfield, CA

Full-time

Onsite

Entry, Mid Level

$94K/yr - $117K/yr

2+ years exp

Partnership HealthPlan of California is seeking a Program Manager II to develop, implement, improve, and manage assigned programs. This role requires a higher level of experience and autonomy, focusing on strategic planning and continuous improvement efforts after program startup.

Health CareInsuranceNon Profit

Culture & Values

Responsibilities

Manages the day to day duties of assigned program(s); including data entry, tracking, and reporting

Reviews program data accuracy, completeness, and required submissions

Guides program staff in successful implementation of program activities

Works with Supervisor to manage program budget(s)

Monitors system level reports developed for programs. Summarizes observations and conclusions to make recommendations to leadership

Identifies and resolves program issues and concerns in a timely manner with minimal support and recommends solutions to leadership for final decision as necessary

Attends program meetings and follows-up with stakeholders on outstanding deliverables and action items

Plans, coordinates and facilitates events, conferences, and webinars, as needed

Develops and publishes agendas, meeting minutes, and necessary documentation

Facilitates and leads both internal and external meetings

Develops and publishes communication/updates to program stakeholders

Oversees the development of stakeholder reports on defined schedule

Communicates program outcomes and potential risks to all levels of leadership

Leads program evaluation and continuous improvement

Oversees the successful implementation of new and assigned programs and their associated processes

Develops and implements strategies to engage stakeholders

May supervise and provide guidance to staff as assigned

Provides daily support and coaching to program coordinators and partners

Utilizes established software, tools, and resources needed for program execution and oversight

Utilizes online collaboration applications

Leads user demos, trainings and setup as needed

Maintains documentation per department specifications

Other duties as assigned

Qualification

Program managementProject management methodologiesCommunication skillsCustomer service skillsCritical thinkingOrganizational skillsTime managementWindowsMicrosoft OfficeVisioInterpersonal skillsDetail-orientedProblem solvingAdaptability

Required

Bachelor's degree in Business Administration, Business Management, Computer Science or relevant field and at least two years of relevant program management experience required

In lieu of degree, a minimum of four (4) years of relevant experience to include a minimum of two (2) years program management experience will be considered

Strong communication skills, both verbal and written, to interpret and articulate program requirements to involved stakeholders

Exceptional interpersonal and customer service skills

Ability to establish and maintain effective working relationships across all levels within the organization

Detail-oriented

Strong organization skills with ability to prioritize assignments and manage time effectively

Strong decision making, problem solving, critical thinking skills

Able to work under pressure and meet critical deadlines in a fast-moving environment

Adaptable to a continuous changing environment

Working knowledge of project management methodologies required

Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint

Valid California driver's license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business

Knowledge of business practices and protocols with ability to access data and information using automated systems

Ability to participate in team based projects

Strong organizational skills with ability to prioritize assignments and maintain effective filing systems and meet deadlines

Strong attention to detail; critical thinking/listening and communication skills

Ability to lift, carry, or move objects of varying size, weighting up to 25 lbs

Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers

Ability to function effectively with frequent interruptions and direction from multiple team members

Company

Partnership HealthPlan of California

Partnership HealthPlan of California is a non-profit community-based health care organization that contracts with the state to administer Medi-Cal benefits through local care providers to ensure Medi-Cal recipients have access to high-quality comprehensive cost-effective health care.

Founded in 1994

Fairfield, California, USA

1001-5000 employees