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Goldfish Swim School Franchising, LLC · 3 months ago

Customer Service Representative (On call/ Part time) $16.60 an hour

Norwalk, CT 06851

Full-time, Part-time

Onsite

New Grad, Entry Level

$16.60/hr - $17.35/hr

Goldfish Swim School Franchising, LLC is a rapidly growing, award-winning franchise focused on teaching kids to swim and building confidence. They are seeking a Front Desk Sales & Customer Service Representative to engage families, drive sales, and provide exceptional customer service while representing the brand.

EducationFitnessWellness

Responsibilities

Drive Sales & Enrollments: Engage families in conversations about membership options, clearly explain our programs, and confidently close sales to grow our student base

Deliver Top-Notch Customer Service: Greet families with a smile (yes, even through the phone!), handle questions with patience, and resolve concerns with professionalism and care

Be a Marketing & Social Media Pro: Create engaging content, post regularly on Instagram/Reels, and collaborate with management to drive brand visibility and community engagement

Stay Organized & Efficient: Manage schedules, process registrations, handle merchandise sales, and support events like birthday parties and open houses

Represent the Brand: Be the warm, professional face and voice of Goldfish Swim School—making every family feel welcome from the first hello