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WRMC, Inc. · 2 months ago

Regional Director | DFW Area

Dallas, Texas, United States

Full-time

Onsite

Director/Executive

Worth Ross Management Company is an award-winning industry leader in HOA management, seeking a Regional Director to oversee operations for multiple communities. This hands-on leadership role involves managing a team, ensuring quality service, and maintaining property standards in alignment with company objectives.

ConstructionLifestyleReal Estate

Responsibilities

Provide management and leadership to properties within assigned region and book of business. Collaborate with Executive Management to develop goals and communicate established goals. Ensure the goals and needs of the assigned region, company and its customers are consistently met

Manage the functions of a team in different properties within a region while maintaining standards of excellence for processes, methods and personnel. Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered

Provide leadership, direction and assist in the investigation and resolution of internal and external problems and concerns

Partner with General Managers, Board of Directors and other internal departments to develop and lead the introduction and integration of new programs, services and initiatives

Interview, select, recommend, hire and train assigned team

Ensure proper staffing levels are in place at each site within assigned book of business

Supervise hiring and management of direct employees

Complete performance evaluations of direct reports on an annual basis and provide leadership, counseling and coaching as necessary. Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures

Attend Annual, Budget, Board of Directors, and/or Special Meetings when needed

Actively pursue new management account leads

Assist with transition of new accounts

Serve as a liaison between Home Office, Property Managers and Board of Director by maintaining open communication and professional relationships

Provide quarterly report to Chief Operations Officer on each site

Recommend and assist in managing the budget for assigned book of business

Maintain awareness of changes in rules, statutes or regulations and communicate changes to team and Board of Directors, when applicable

Develop and implement WRMC Best Practices / Standard Operating Procedures on-site

Enforce WRMC policies and procedures

Work with VP of Facilities and Risk Management to ensure that fire & flood emergency procedures are in place at each site and staff has been trained in those procedures

Evaluate properties that are underperforming and implement strategies for improvement

Ensure personnel are capable of meeting the community’s goals and standards

Qualification

Property ManagementLeadershipBudget ManagementTeam ManagementCommunication

Required

Hands-on leadership experience in property management

Ability to oversee operational, administrative, financial, human resources, maintenance, and security functions

Experience in managing a team across multiple properties

Strong problem-solving skills and ability to resolve internal and external concerns

Experience in interviewing, selecting, hiring, and training team members

Ability to ensure proper staffing levels at each site

Experience in conducting performance evaluations and providing leadership and coaching

Ability to attend meetings and represent the company effectively

Experience in pursuing new management account leads

Ability to assist with the transition of new accounts

Strong communication skills to serve as a liaison between various stakeholders

Ability to provide quarterly reports to senior management

Experience in budget management for assigned properties

Knowledge of rules, statutes, or regulations related to property management

Experience in developing and implementing best practices and standard operating procedures

Ability to enforce company policies and procedures

Experience in evaluating underperforming properties and implementing improvement strategies

Ability to ensure personnel meet community goals and standards

Company

WRMC, Inc.

Serving Communities with Sophistication, Integrity, and Resourcefulness At WRMC, we know communities are not just buildings – they are the people who live, work, and thrive in them.

Founded in 1989