MCG Health · 2 days ago
Senior Gen AI Engineer, Salesforce Platform
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$154K/yr - $216K/yr
8+ years expMCG Health is a leading healthcare organization dedicated to patient-focused care, seeking a Senior Gen AI Engineer for their Salesforce Platform. In this role, you will lead the development of AI-powered solutions to streamline business operations and enhance efficiency across the organization.
Health CareMedicalWellness
Responsibilities
Design, develop, and deploy generative AI solutions that modernize business operations—automating workflows, surfacing insights, and delivering intelligent recommendations with a balance of speed, functionality, and long-term scalability
Build, integrate, and operationalize AI agents and automations using Salesforce Agentforce (skills, actions, orchestration, guardrails) embedded within Sales, Service, and CPQ workflows
Implement Einstein/Agentforce solutions, including prompt flows, tools, and custom actions grounded in Salesforce Data Cloud for personalized retrieval and contextual experiences
Develop and secure APIs (REST/SOAP, Platform Events, Pub/Sub) to connect Salesforce with internal and external systems such as CPQ, CLM, provisioning, licensing, ERP, and finance platforms
Engineer data interoperability across systems—collaborating with architects and data teams to break down silos, build ETL pipelines, and establish automated data workflows
Build and deploy retrieval-augmented generation (RAG) patterns within Salesforce, implementing data indexing, grounding, safety measures, and evaluation loops
Collaborate closely with the Principal Architect and Principal AI Engineer to translate high-level business objectives into production-ready AI-powered solutions, ensuring alignment with architectural and engineering best practices
Prototype rapidly to validate new generative AI use cases and transition successful proofs-of-concept into stable, scalable, maintainable production applications
Contribute to full-stack development efforts—from API design to front-end UI—when implementing AI features across various business systems
Drive and contribute to CI/CD pipelines , code reviews, and release management using modern tooling (SFDX, GitHub Actions, Azure DevOps, etc.)
Ensure compliance, data security, and governance across all AI and integration solutions, including considerations for PII, data residency, consent management, and auditability
Partner with business stakeholders (technical and non-technical) to understand requirements, gather feedback, and continuously improve AI-driven capabilities
Work alongside data scientists and AI specialists to evaluate and optimize prompt strategies, fine-tune models, and implement organization-specific AI enhancements
Lead knowledge sharing and enablement , mentoring teams and fostering adoption of AI technologies throughout the organization
Monitor, evaluate, and iterate on AI solution performance to ensure quality, accuracy, and measurable business value
Stay current on industry advancements in AI, automation, and Salesforce innovation, integrating relevant learnings into the organization's technology roadmap
Qualification
Required
Bachelor's degree in computer science, Engineering, or a related field
8+ years of Salesforce engineering experience and 3+ years delivering AI or automation solutions at scale within enterprise environments
Proven success modernizing legacy Salesforce orgs and implementing scalable architectures across Sales Cloud, Service Cloud, and Revenue (CPQ)
Hands-on experience with Salesforce Einstein, Agentforce, and Data Cloud; practical AI engineering skills in prompt design, tool calling, RAG/grounding, evaluation, guardrails, and observability
Apex, Lightning Web Components (LWC), SOQL/SOSL, and Visualforce (for legacy support)
Proficiency in Python for AI service development, including FastAPI/Flask APIs, evaluation scripts, and LLM endpoint integration
Strong API design and integration experience with Salesforce (bi-directional, streaming, and external APIs)
CI/CD experience using SFDX and modern tooling (GitHub Actions, Azure DevOps, etc.)
Familiarity with Azure or AWS cloud environments
Experience designing and managing data across Salesforce, Data Cloud, and other business systems including identity resolution, data sharing, and segment activation
Skilled in process mapping, workflow design, and identifying operational inefficiencies to enable AI-driven improvements
Experience driving adoption and integration of AI solutions across business functions
Excellent communication and presentation abilities with technical and non-technical stakeholders, including executives
Strong problem-solving, analytical, and troubleshooting capabilities
Collaborative, consultative mindset with the ability to translate business needs into technical solutions
Comfortable working autonomously in fast-paced, evolving environments
Embodies the principles of the Ideal Team Player: humble, hungry, and smart
Salesforce Certified Platform Developer I & II
Preferred
JavaScript Developer I
Platform App Builder
Salesforce Certified Data Cloud Consultant or Platform Data Architect
Salesforce Certified Integration Architect
Trailhead Superbadges or credentials (Agentforce, Apex Specialist, Data Cloud)
Benefits
Remote work
Travel expected 4-8 times per year for company-sponsored events
Medical, dental, vision, life, and disability insurance
401K retirement plan; flexible spending and health savings account
15 days of paid time off + additional front-loaded personal days
14 company-recognized holidays + paid volunteer days
Up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
LGBTQ+ Health Services
Pet insurance
Company
MCG Health
MCG Health, part of the Hearst Health network, provides unbiased clinical guidance that gives healthcare organizations confidence in their patient-centered care decisions.
201-500 employees
H1B Sponsorship
MCG Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (12)
2023 (2)
2022 (16)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
unknown2012-11-01Acquired
Leadership Team
Jon Shreve
President & CEO
Jim Stackman
Director of Contracts
Recent News
2025-10-07
Company data provided by crunchbase