Cornell Dubilier - Manufacturer of Power Capacitors · 2 months ago
IT Support Specialist (Entry Level)
Itasca, IL
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $60K/yrKnowles Corporation is a leading manufacturer of specialty electronic components, and they are seeking a motivated and detail-oriented IT Support Specialist to join their dynamic IT Department. The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and support basic networking tasks in a collaborative environment.
ElectronicsManufacturingProduct Design
Responsibilities
Create, maintain, and deploy standard operating system images for desktops and laptops
Assist with patch management, software packaging, and endpoint configuration
Monitor endpoint health and encryption compliance (e.g., BitLocker)
Support device lifecycle management including provisioning, upgrades, and decommissioning
Provide Tier 1 technical support for hardware, software, and network-related issues
Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services
Manage Active Directory accounts, including password resets and group memberships
Respond to user requests via ticketing system, phone, and email
Assist with onboarding and offboarding processes, including account setup and equipment provisioning
Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM)
Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections
Escalate potential threats to senior IT staff
Support basic compliance and security hygiene initiatives
Assist with troubleshooting network connectivity issues
Perform basic switch port checks and cable management
Document network configurations and changes
Maintain accurate records of support activities, system configurations, and procedures
Collaborate with IT team members on projects and departmental initiatives
Qualification
Required
Associate or bachelor's degree in information technology, computer science, or a related field
Strong interest in endpoint management, cybersecurity, and IT support
Basic understanding of Windows OS, Microsoft 365, and networking fundamentals
Excellent communication, troubleshooting, and organizational skills
Ability to work independently and collaboratively within a team
Eagerness to learn and grow in a dynamic IT environment
Preferred
Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM)
Exposure to cybersecurity platforms and monitoring tools
Experience with ticketing systems (e.g., ServiceNow, Jira)
Basic scripting knowledge (e.g., PowerShell, Bash)
Benefits
Medical, dental and vision
Health Savings Account (HSA) / Flexible Spending Accounts (FSA)
401K plan with a company match - 100% match on the first 5% you contribute
Short- and Long-term disability coverage
Life Insurance and AD&D - 100% paid by employer
Employee Assistance Program (EAP)
Company
Cornell Dubilier - Manufacturer of Power Capacitors
Cornell Dubilier was recently acquired by Knowles Corporation (NYSE: KN), a leading global supplier of high-performance components and solutions including capacitors and radio frequency (“RF”) filters, advanced medtech microphones, balanced armature speakers and audio solutions.
Founded in 1983
501-1000 employees
H1B Sponsorship
Cornell Dubilier - Manufacturer of Power Capacitors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2023-09-18Acquired
Recent News
Google Patent
2025-02-17
Company data provided by crunchbase