Intralox · 3 days ago
Controls Engineering Manager: Manufacturing Services
Baltimore, MD
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $234K/yr
10+ years expIntralox, L.L.C. is the world leader in conveyor equipment solutions and is seeking a Technical Services Controls Engineering Manager at their Baltimore, MD office. The role involves leading a team of controls engineers and automation specialists to support customers in North America, ensuring operational excellence and fostering a collaborative work environment.
ElectronicsInformation TechnologySoftware
Responsibilities
Set and align the vision, mission, and goals for the LifeCycle Services’ Controls Engineering team
Lead a high-performing team responsible for supporting electrical and control systems for Intralox’s Activated Roller Belt (ARB) products
Foster a culture of mentorship, continuous learning, and technical excellence grounded in the Laitram Business Philosophy
Act as a senior escalation point for controls-related issues, modeling problem-solving approaches and knowledge sharing that strengthen both team capability and customer trust
Recruit, onboard, and develop Controls engineers and Automation Specialists, ensuring each hire is equipped for long-term growth
Conduct regular team meetings to review assignments, utilization, lessons learned, and ensure technical knowledge transfer
Hold regular one-on-one Touch Bases to identify growth opportunities, plan targeted training, and set personalized development goals
Evaluate and track team skills using SkillsBase, identifying gaps and designing structured training programs to close them
Provide direct mentoring and coaching to future leaders, using technical expertise to guide engineers in complex troubleshooting, project execution, and customer engagement
Deliver feedback through mid-year and year-end reviews with an emphasis on professional growth, leadership potential, and technical mastery
Manage and schedule on-call service rotations while using these opportunities as practical training experiences for engineers
Conduct capacity planning and resource allocation with a dual focus on project delivery and skill development opportunities
Oversee licensing, tools, and virtual environments for software such as Rockwell, Siemens, and Beckhoff/TwinCAT, while training engineers on best practices for these platforms
Monitor troubleshooting cases, ensuring not only effective resolution but also documentation and knowledge sharing to build collective expertise
Collaborate across Sales, Product Management, Product Engineering, Application Engineering, and Global Engineering Standards to align priorities, while mentoring engineers on cross-functional engagement
Interact directly with customers to provide services, upgrades, and training, while developing engineers’ customer-facing skills through shadowing and guided participation
Serve as a trusted technical partner, demonstrating advanced Controls Engineering expertise and modeling how to build strong, long-term customer relationships
Participate in strategic and business planning activities, ensuring Controls Engineering initiatives tie directly to company goals
Develop and implement strategies that improve team performance, responsiveness, and training effectiveness
Lead continuous improvement initiatives by involving engineers in identifying inefficiencies and implementing best practices that enhance both service delivery and their technical maturity
Stay at the forefront of automation and controls technology, sharing new insights and safety standards with the team to maintain Intralox’s leadership in the industry
Qualification
Required
Bachelor's degree in Electrical Engineering, Automation, or related field
Minimum 10 years of work experience and 3 years of Leadership experience
Proven ability to bridge strategic vision with tactical execution, aligning technical capabilities with business needs
Strong track record in people development, especially coaching & mentoring
Excellent communication skills with the ability to engage customers, executives, and cross-functional partners under pressure
Resilient, adaptable, and results-driven, thriving in a fast-paced, dynamic environment
~30% domestic & international travel
Preferred
Proficiency with Rockwell Automation, Siemens, Beckhoff/TwinCAT, MS Office, MS Dynamics CRM, Windchill PLM, Solidworks PDM, and ERP systems such as Oracle and SAP
Deep understanding of OSHA, NFPA 70 (NEC), NFPA 79, UL508A standards and related regulations
Leadership experience within the controls or automation industry
Benefits
Health, dental, vision, and disability insurance
Paid time off
401K
Flexible spending account
Life and AD&D insurance
Long term care
Tuition reimbursement
Additional voluntary benefits
Company
Intralox
Intralox is a provider of conveying solutions in Industrial Automation
1001-5000 employees
H1B Sponsorship
Intralox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (11)
2023 (13)
2022 (21)
2021 (16)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Lauren Benjamin
Chief Operating Officer
Amanda Shirk, PHR
People & Culture Business Partner
Recent News
BBB NATIONAL PROGRAMS
2025-07-01
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