District Works · 2 months ago
Oakland Chinatown Program Director (Operations)
Oakland, CA
Full-time
Onsite
Director/Executive
$85K/yr - $95K/yrDistrict Works is dedicated to enhancing community services, and they are seeking an Oakland Chinatown Program Director to oversee and implement the Oakland Chinatown Improvement Council place manager service program. The Program Director will lead staff, manage program operations, and ensure effective service delivery while maintaining compliance with relevant laws.
Government Administration
Responsibilities
Hire, train, and oversee all staff that are assigned to the Oakland Chinatown service program(s)
Schedule all positions through the District Works time and labor system
Provide on site supervision, performance reviews, and corrective action as necessary during all regular program hours, including nights and weekends, in order to ensure that all positions are regularly observed by the Program Director
Work with contractor staff to complete specific projects, address any staffing related issues, and assist in the facilitation of a successful program
Bring any issues or concerns regarding the program to the attention of leadership as necessary
Develop a custom deployment plan to maximize visibility and effectiveness of resources (personnel and equipment)
Evaluate daily needs and make adjustments to daily deployment to meet the needs of the program; anticipating issues as well as developing future adjustments to the program
Oversee and maintain schedules for staff, routes, equipment stocking, and stats for ongoing reporting and billing purposes
Monitor and record all program statistics. Provide monthly, quarterly, and annual reporting on program metrics and performance
Work with management staff and contractor staff to complete specific projects, provide detailed reports, provide feedback, and report any issues encountered
Give critical feedback on the program’s most pressing issues related to hiring, client communications, and strategic opportunities to enhance the program overall
Maintain program budget and monitor costs; submit monthly expense reporting. Meet with the GM, AGM and Oakland Chinatown Improvement Council staff to review and recommend changes to the program(s) on a regular basis
Provide quality control for the program by conducting audits of work performed on site
Provide strong leadership and training for the staff and the entire program with the goal to uplift the staff to maximize their potential and maintain a cohesive team. Ensure team’s safety by providing safety talks, safety training, and promoting employee safety
Monitor and approve timecards to support payroll weekly. Ensuring accurate timecards are submitted by employees and that hours worked stay within the operating budget
Assist Management/HR with recruitment & interview process; support new staff onboarding processes and ensure compliance with all company policies
Conduct quarterly performance reviews with all employees and provide additional training where needed
Work directly with HR to provide detailed counseling and/or disciplinary actions to employees when needed; support and enforce company policies by modeling positive behaviors
Maintain compliance with all City, State, and Federal Laws and Guidelines. Provide feedback to management as necessary
Provide backup support to other team members when on vacation, sick, or out of the office
Available to assist other District Works Programs in any capacity needed
Schedules are not set hours or days and fluctuate according to programmatic needs and management requests
Qualification
Required
Able to read, write, and speak English, Cantonese, and/or Mandarin
Must have a valid CA Drivers License with a clean Motor Vehicle Report
Benefits
Annual bonus eligibility
Health, dental, and mental wellness insurance coverage for employees and dependents
401(k) plan with employer match
Paid vacation and sick time off
Company
District Works
Working closely with the leadership of your organization, District Works can help transform a blank space – often a street or a sidewalk – into an experience.
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Jones
CEO
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