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United Airlines · 2 months ago

Intern - Catering Operations Strategy (Summer 2026)

United States-IL-WHQ - Chicago - Corporate Support Center - Willis Tower

Internship

Onsite

Intern

Start in 2026 Summer

United Airlines is offering an internship opportunity in Catering Operations Strategy for the summer of 2026. The role involves contributing to real projects that enhance the catering operations while providing hands-on experience and skill development in a supportive team environment.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

The Catering Operations team oversees the preparation and catering of food at contract catering locations located around the world

Contracted caterers must have robust processes in place to meet United Airlines standards of safety, environment, security, quality and food safety and operational requirements as defined in the Catering Operations Business Manual

Caterer performance is monitored through the utilization of data tracked in multiple systems against several key performance indicators (KPI) to focus on continuous improvement

The focus is on meeting the needs of external customers and internal customers i.e., pilot, and Inflight crew through flawless execution by contract caterers

Project assignments will be with the Operations or Strategy and Support team within Catering Operations

Operations – The Catering Operations team is responsible for management and oversight of the day to day operation of 140 global catering locations

Strategy and Support – The Strategy and Support team is responsible for long term planning, ground safety and security, sustainability, and innovative solutions to support the overall operation

Potential projects include:

Utilize root cause analysis and robust corrective action plans to prevent recurrence of defects

Engage in troubleshooting and in the moment resolution to achieve operating goals

Identify opportunities to improve efficiency at contract caterers

Collaborate cross-functionally to execute and implement improvement initiatives

Analyze caterer data and identify trends

Improve on sustainability initiatives for onboard product