AppWorks · 2 months ago
IT Systems Analyst
Forsyth, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expAppWorks is seeking an IT Systems Analyst to manage and administer Google Workspace and Chrome devices. The role involves providing technical support, enforcing security policies, and collaborating with instructional technology and IT operations teams.
Responsibilities
Administer and manage Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet, Chat, etc.)
Configure and manage Chrome devices using the Google Admin Console
Create and maintain user accounts, groups, shared mailboxes, and access controls
Enforce security, compliance, and data protection policies
Deploy, update, and support Chromebooks and educational applications
Troubleshoot Chrome OS, hardware, software, and connectivity issues
Provide Tier 1–2 technical support to staff and educators
Maintain device inventory, asset tracking, and documentation
Monitor system performance, usage reports, and security alerts
Collaborate with instructional technology and IT operations teams
Document procedures, create user guides, and provide training as needed
Qualification
Required
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
2+ years of experience in IT support or systems administration, preferably in an educational or government setting
Hands-on experience managing Google Workspace and Chrome OS environments
Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security
Familiarity with device imaging, remote management, and cloud-based systems
Excellent problem-solving, communication, and documentation skills
Preferred
Google Certified Administrator or Google IT Support Professional certification
Experience with large-scale Chromebook deployments
Familiarity with content filtering, compliance reporting, or educational applications
Knowledge of Apple device support and management
Company
AppWorks
WE DELIVER PRODUCTS & SOLUTIONS WITH AI ENGAGEMENT
11-50 employees
H1B Sponsorship
AppWorks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
Funding
Current Stage
Early StageCompany data provided by crunchbase