Bon Appétit Management Company · 2 months ago
Portfolio Marketing Manager
Bon Appétit Management Company is committed to great food and outstanding service. The Portfolio Marketing Manager will support the execution of national marketing programs across Compass Group’s LinkedIn portfolio, managing day-to-day marketing initiatives and ensuring brand standards are met.
CookingFood and BeverageOrganic FoodRestaurants
Responsibilities
Support the planning, rollout, and optimization of national marketing and engagement programs that reflect Compass and LinkedIn’s shared values and objectives
Partner with cross-functional stakeholders (culinary, operations, events, and technology teams) to deliver cohesive and creative programming across all food, events, and hospitality platforms
Develop marketing proposals, promotional concepts, and activation briefs for review and alignment with the National Director
Manage site implementation of national programs, ensuring compliance with established brand standards, messaging, and visual identity
Identify opportunities for cross-site engagement and contribute to scalable frameworks that foster consistency while allowing for localized execution
Coordinate the use and maintenance of marketing and engagement tools, platforms, and systems used for national program delivery
Support integration of new technologies and applications to improve tracking, communication, and reporting across multiple sites
Maintain working knowledge of engagement and analytics software to assist with data input, review, and performance insights
Escalate system-level or integration challenges to the National Director for resolution and strategic direction
Develop and manage creative marketing materials—including digital assets, on-site collateral, and promotional campaigns—in alignment with national brand standards
Collaborate with site marketing leads to ensure all visual and written content maintains a unified Compass at LinkedIn voice
Oversee the execution of national account promotions, seasonal campaigns, and engagement activations across sites
Support proposal writing, campaign storyboards, and creative presentation decks for new initiatives and internal stakeholder review
Review and proof marketing deliverables for brand alignment, accuracy, and accessibility prior to launch
Collect and track engagement and campaign performance metrics across national sites
Prepare regular reporting dashboards highlighting participation trends, key outcomes, and areas for improvement
Provide insights and recommendations to the National Marketing & Communications Director to guide future planning and resource allocation
Ensure all reporting data is accurate, current, and reflective of national standards
Monitor emerging trends in workplace engagement, marketing communications, and digital experience platforms
Recommend new tools, strategies, and creative concepts that enhance employee participation and storytelling opportunities
Contribute to the ongoing evolution of Compass at LinkedIn’s marketing identity by proposing creative solutions that elevate the employee and guest experience
Act as a liaison between national leadership and site-level marketing teams to maintain alignment on priorities, standards, and deliverables
Support training and onboarding for new site marketing team members on Compass at LinkedIn standards and tools
Manage daily communication across teams, escalating strategic decisions, client updates, or program modifications to the National Marketing & Communications Director
Foster collaboration, shared learning, and best practice exchange across national sites to strengthen program execution and engagement outcomes
Treats all guests and staff with care and respect
Handles guest complaints immediately and professionally, putting the guest at ease and resolving the issues to their full satisfaction
Reviews and responds to Food Program concerns or inquiries in a timely manner; escalates to National Marketing & Communications Director when required
Teaches Bon Appétit philosophy and culture, emphasizing food made from scratch, friendly and attentive service and a safe and clean environment
Supports management decisions while promoting a team spirit
Qualification
Required
Minimum BA or BS degree in Marketing/Communications or Public relations
Two years experience working with a marketing firm or in a marketing capacity within the retail industry or a restaurant
Able to speak or write clearly and succinctly in a variety of communication settings
Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client
Has a computer skill with a working knowledge of Microsoft 365 (Word, Excel and Power Point), Google Workspace and Canva
Strong passion for great food
General culinary knowledge of basic kitchen practices, protocols and procedures
Ability to follow all Bon Appétit Health & safety standards
Position requires 25% of travel
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Bon Appétit Management Company
Bon Appétit Management Company is an on-site restaurant company that offers full food-service management to clients.
Funding
Current Stage
Late StageRecent News
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