CACI bv · 2 months ago
Unified Communications Administrator
Honolulu, HI
Full-time
Onsite
Mid Level
$79K/yr - $166K/yrCACI is a company focused on supporting its intel customers with various communication services. The Unified Communications Administrator will be responsible for the maintenance and advanced support of Unified Communication services, including Video Teleconferencing, Voice over IP, and Instant Messaging, while ensuring compliance with network security policies.
ConsultingEducationTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and Cisco Unified Communications Manager
Provide technical knowledge of IM systems like Cisco Jabber, Webex or Microsoft Teams and Presence Services
Experience with Audio/Video Streaming to include set top box, Vbrick Rev, and Cisco Integrated Management Controller (IMC)
Technical knowledge of VTC equipment such as TMS, CODEC, MCU and CMS
Ability to provide system/equipment/specialized training, technical guidance to lower skill level employees and support engineering with projects
Utilize knowledge of network topology; along with networked hardware and software tools listed above
Provide VTC service and support to include scheduling, monitoring, administrative support, and technical assistance to customers
Utilize ticketing software to manage plus prioritize workload and the ability to resolve break/fix and requests
Perform IOS and Software upgrades
Possess understanding of dialing protocols to include H.323, E.164 and SIP
Troubleshoot common UC&C issues to include identifying and correcting issues with endpoints, bandwidth saturation, profiles, and misconfigurations then perform root cause analyses
Assist in the development of the training, local guides, and Standard Operating Procedures (SOP) as they pertain to the UC environment
Perform patching and ensure compliance with network security policies/procedures
Creating/reporting notifications according to standard operating procedures
Assist in responsibilities and participate in special projects as tasked by Management
Qualification
Required
TS/SCI security clearance with the ability to obtain a poly
IAT II certification (mandatory)
Preferred
Network +
ITIL Foundations or Agile Foundations
CCT Collaboration (CLTECH)
CCNP Collaboration (CLFNDU)
CCNP Collaboration (CLCOR)
CCNP Collaboration (CLACCM)
CCNP Collaboration (CLCNF)
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase