River Vista Behavioral Health · 2 months ago
ADMISSIONS COORD/ Receptionist PRN
Madera, CA
Full-time
Onsite
Entry Level
1+ years expRiver Vista Behavioral Health is a facility focused on providing quality care to patients. The Admissions Coordinator is responsible for managing the front desk operations, including directing calls, verifying insurance, and processing admitting paperwork for patients.
Mental Health Care
Responsibilities
Verification of all insurances online and by phone. Documentation and understanding of eligibility, co-pays, deductibles, and pre-existing terms. Distribution and explanation of such information to Intake Coordinators and others as necessary
Answers the switchboard in a highly professional manner. Directs all phone calls to the appropriate department or staff. Demonstrates the ability to assist the caller with their inquiry and ability to appropriately transfer to proper department
Proficiently conducts the admission process with patients and/or families. Empathetically and knowledgeably explains each admission form to them and procures signatures. Processes, copies, and distributes all forms to the appropriate departments in a timely manner
Documents in the patient’s record that they have been supplied with Patient Rights Booklet and Advance Directive information
Compiles and computes accurate information regarding admissions and discharges on the daily census sheet and distributes the census to all appropriate staff and departments
Enters and deletes admission and discharge information into the computer program
Maintains and updates the admission board for evaluations and appointments for admission
Receives the mail and distributes to appropriate mailbox. Maintains the postage machine and posts postage on all outgoing mail
Maintains all machines in the admitting area and calls for service when appropriate. Assists hospital staff in the use of these machines
Greets the public when they arrive at the hospital and directs them to the appropriate staff and/or department
Attends hospital mandatory trainings/in-services as required in a timely manner
Follow hospital expectations regarding Time and Attendance
Performs related duties as assigned by manager
Qualification
Required
High School Diploma required
Experience verifying insurance required
1 - 3 years of experience working in an admissions or related department required
Phone/switchboard and typing/computer skills required
Professional interactions with individuals, customer service focused individual with strong communication skills, ability to multi-task and problem solve required
BLS CPR required
Hearing: Hearing acuity sufficient to perform job functions
Speaking: Ability to articulate goals and objectives of the department. Ability to effectively present information to management, staff, physicians, patients, and families
Vision: Normal Visual acuity
Written: Writing skills sufficient document in patient chart, take messages and complete any required reports
Other: Organizational skills
Physical: 40 lbs
Pushing up to: 150 lbs
Manual Dexterity: Average
Average % of time during regular shift devoted to: Standing: 0-20, Walking: 0-30, Squatting: 0-10, Sitting: 21-40
Company
River Vista Behavioral Health
Along the bluffs overlooking the San Joaquin River, this brand new, 81,600-square-foot, 128-bed facility, will provide accessible, high-quality and advanced behavioral health services to residents and visitors in the Central Valley.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Dutile, Ph.D.
Chief Executive Officer
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