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Sysco · 2 days ago

Inside Sales Representative - USBL - US

Hawaii, United States

Full-time

Onsite

Entry Level

1+ years exp

Sysco is a leading provider of food products and services. The Inside Sales Representative will focus on account penetration and customer satisfaction, handling sales activities to achieve profit objectives while ensuring high levels of customer service.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales

Responsibilities

Perform sales activities for the assigned customer base and provide customer support from local OpCo facility

Conduct outbound calls to external customer base

Responsible for penetrating and growing market share of assigned accounts

Accountable for increasing customer retention

Sell, via the phone and other media, all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives

When necessary, perform merchandising research of product discounts, product services information, special offers and/or company promotions

Maintain product information and prices, merchandising materials, call lists and lead lists to enhance sales activities through planning activities based on accurate and precise information

Complete and up-date all applicable sales forms and call reports to ensure a complete and timely flow of sales information

When possible, sell excess and/or obsolete inventory items, as identified, through special customer contacts and sales techniques to reduce product waste and unsatisfactorily high inventory levels

Work with Sysco specialists, manufacturing representatives, and brokers in supporting company promotions or obtaining information on products or services

Participate in informational seminars, learning-based meetings, and other sessions to advance individual knowledge of sales techniques, product specifications, and department functions

Attend all department sales meetings, as scheduled and participate in other activities as requested

Report on industry and market competition as requested and assist with reviewing inventory levels

Promote positive working relationships with all internal and external customers

Perform related duties as assigned

Qualification

Customer serviceSales techniquesTelephone communicationProduct knowledgeInterpersonal skillsBasic math skillsReading comprehensionProblem-solving

Required

High school diploma or General Education Development (GED) or equivalent combination of education and experience

1-3 months' related experience and/or training

1 -2 years' experience in a customer service level position

Ability to maintain or improve the relationship between customer and Sysco

Working knowledge of all product categories sold to drive the penetration of existing accounts

Solid telephone communication skills

Strong interpersonal skills

Some knowledge of salesmanship techniques, marketing principles and product lines sold by Sysco, necessary inter-department communications related to certain sales, credit, and customer service activities, Sysco credit terms and general finance terminology/concepts, and book-keeping activities

Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Capable of reading and comprehending simple instructions, short correspondence, and memos

Effectively present information and respond to questions in one-on-one and small group situations to customers, clients, managers and other employees of the organization

Can add and subtract two digit numbers and to multiply and divide with 10's and 100's

Perform these operations using units of American money and weight measurement, volume, and distance

Apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Deal with problems involving a few concrete variables in standardized situations

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear

Occasionally required to stoop, kneel, crouch, or crawl

The employee must occasionally lift and/or move up to 25 pounds