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Golden 1 Credit Union · 2 days ago

Operations Planning and Governance - Planning and Execution Project Manager

Sacramento, CA

Full-time

Onsite

Senior Level

$102K/yr - $115K/yr

5+ years exp

Golden 1 Credit Union is seeking a Planning and Execution Project Manager to oversee the direction and implementation of Service Operations projects. The role involves managing project teams, ensuring alignment with organizational goals, and delivering business value through effective project management and stakeholder engagement.

BankingFinanceFinancial Services

Responsibilities

Manages initiatives with moderate to high scope and complexity. Leads project team member and business/technical partners. Partners with leaders to deliver value and achieve business strategies and objectives

Develops and presents project communication to influence key internal and external stakeholders to focus transparent rapid business value delivery

Ensures program alignment, with shorter iterations/faster time to market/reducing time to market, and success through monitoring program, industry, functional or technology trends

Understands customer journey to guide the delivery of business outcomes

Creates appropriate communication plans for influencing multiple decision makers and secures commitment for project decisions; advises project/program teams to communicate solution vision and priorities

Contributes to communities of practice and project community forums to address ongoing needs for the project professional community

Leverages and understand enterprise or industry specific best practices or lessons learned that impact the organization and shares them with the project professional community at Golden 1

Sets project expectations and strategy; ensures the development of organizational change plans

Contributes to solution options and supports business partner decision making to minimize the amount of project investment divergence from target outcomes

Partners with project teams to identify opportunities for creating reusable artifacts

Leads project/program teams to identify measurable business value to ensure metrics are gathered and business objectives are realized

Leads project/program team to continually focus on business strategy, vision and prioritizes based on delivery of business value

Manages through ambiguity; Manages and resolves conflict issues and risks to remove barriers within the project/program team while continuing momentum on initiatives

Identifies and manages interdependencies within projects and programs

Challenges where appropriate to drive initiatives and program/project teams forward

Consults with teams, stakeholders, and business leaders to identify and resolve emerging business needs

Collaborates with business and technology partners and leaders to identify value drivers

Collaborates and partners with leaders to understand trade-offs and align to program vision; assess the different types of support required to achieve goals which also achieve business value

Develops business solutions and partners business and technology to align with overall strategy of the business

Provides partners and leaders with an accurate view of challenges to adoption; recognizes, clarifies, and prioritizes concerns

Manages key partners and stakeholder expectations in accordance with changes in the business, technology, or the environment

Contributes to the change activities on projects or programs across the organization

Motivates and inspires teams to coalesce and commit to shared purpose

Drive team effort and promote team coordination

Create a collaborative environment of distributed or virtual teams

Provide guidance, feedback, coaching and mentoring to project team members

Coordinates, supports, and may influence the prioritization for the business and ensures alignment with strategic goals

Effectively engages stakeholders and consults with senior leaders and executives to define measurable business value and benefits

Qualification

Financial Products KnowledgeBusiness AnalysisProject ManagementLean Six SigmaMicrosoft Office ProficiencyContract NegotiationAnalytical SkillsCoachingStakeholder ManagementChange ManagementResearch SkillsCommunication SkillsTeam LeadershipCustomer FocusOrganizational SkillsProblem SolvingProactive Work EthicAdaptabilityMentoring

Required

Bachelor's degree in Business Administration, Accounting, Management Information Systems, or related area

Minimum five years combined experience in project analysis, coordination and management required, preferably in a financial institution

Exceptional oral and written communication skills required to interact with members, credit union staff and management, negotiate vendor agreements and manage project teams

Effective project management skills are required to manage the implementation Service Operations projects, prepare recommendations, perform analysis, and to accomplish other project management functions as listed

Proficiency in MS Project software

Strong research, analytical, planning, and organizational skills

Customer-focused attitude and ability to work proactively and efficiently

Supportive of all decisions, choices, goals, and objectives as determined by leadership and Executive leadership

Proven ability to evaluate key business objectives and develop appropriate action plans

Proficiency in Microsoft Office products, especially MS Project, MS Excel, and MS PowerPoint

Ability to use logical reasoning when making objective observations, examinations, evaluations, and recommendations

Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position