Golden 1 Credit Union · 11 hours ago
Operations Planning and Governance - Planning and Execution Project Manager
Golden 1 Credit Union is seeking a Planning and Execution Project Manager to lead Service Operations projects. This role involves managing project execution, collaborating with business and technical partners, and ensuring alignment with the credit union's strategic goals to deliver business value.
BankingFinanceFinancial Services
Responsibilities
Manages initiatives with moderate to high scope and complexity. Leads project team member and business/technical partners. Partners with leaders to deliver value and achieve business strategies and objectives
Develops and presents project communication to influence key internal and external stakeholders to focus transparent rapid business value delivery
Ensures program alignment, with shorter iterations/faster time to market/reducing time to market, and success through monitoring program, industry, functional or technology trends
Understands customer journey to guide the delivery of business outcomes
Creates appropriate communication plans for influencing multiple decision makers and secures commitment for project decisions; advises project/program teams to communicate solution vision and priorities
Contributes to communities of practice and project community forums to address ongoing needs for the project professional community
Leverages and understand enterprise or industry specific best practices or lessons learned that impact the organization and shares them with the project professional community at Golden 1
Sets project expectations and strategy; ensures the development of organizational change plans
Contributes to solution options and supports business partner decision making to minimize the amount of project investment divergence from target outcomes
Partners with project teams to identify opportunities for creating reusable artifacts
Leads project/program teams to identify measurable business value to ensure metrics are gathered and business objectives are realized
Leads project/program team to continually focus on business strategy, vision and prioritizes based on delivery of business value
Manages through ambiguity; Manages and resolves conflict issues and risks to remove barriers within the project/program team while continuing momentum on initiatives
Identifies and manages interdependencies within projects and programs
Challenges where appropriate to drive initiatives and program/project teams forward
Consults with teams, stakeholders, and business leaders to identify and resolve emerging business needs
Collaborates with business and technology partners and leaders to identify value drivers
Collaborates and partners with leaders to understand trade-offs and align to program vision; assess the different types of support required to achieve goals which also achieve business value
Develops business solutions and partners business and technology to align with overall strategy of the business
Provides partners and leaders with an accurate view of challenges to adoption; recognizes, clarifies, and prioritizes concerns
Manages key partners and stakeholder expectations in accordance with changes in the business, technology, or the environment
Contributes to the change activities on projects or programs across the organization
Motivates and inspires teams to coalesce and commit to shared purpose
Drive team effort and promote team coordination
Create a collaborative environment of distributed or virtual teams
Provide guidance, feedback, coaching and mentoring to project team members
Coordinates, supports, and may influence the prioritization for the business and ensures alignment with strategic goals
Effectively engages stakeholders and consults with senior leaders and executives to define measurable business value and benefits
Qualification
Required
Bachelor's degree in Business Administration, Accounting, Management Information Systems, or related area
Minimum five years combined experience in project analysis, coordination and management required, preferably in a financial institution
Strong knowledge of financial products and services, especially as it relates to various delivery channels preferred
Knowledge of existing credit union products, services, and overall operational guidelines
Strong knowledge of business analytical practices and methodologies and process improvement methodologies, e.g., Lean or Six Sigma a plus
Strong research, analytical, planning, and organizational skills
Customer-focused attitude and ability to work proactively and efficiently
Supportive of all decisions, choices, goals, and objectives as determined by leadership and Executive leadership
Proven ability to evaluate key business objectives and develop appropriate action plans
Proficiency in Microsoft Office products, especially MS Project, MS Excel, and MS PowerPoint
Ability to use logical reasoning when making objective observations, examinations, evaluations, and recommendations
Familiarity with common contractual language and contract negotiation
Exceptional oral and written communication skills required to interact with members, credit union staff and management, negotiate vendor agreements and manage project teams
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as personal computer, multi-purpose copier and telephone
Must be able to work on own initiative
Effective project management skills are required to manage the implementation Service Operations projects, prepare recommendations, perform analysis, and to accomplish other project management functions as listed
Ability to work under pressure and tight deadlines; may be required to work extended hours to complete tasks
Carry and respond to smartphone 24/7
Preferred
Project Management Professional (PMP) certification from the Project Management Institute (PMI) is preferred
Company
Golden 1 Credit Union
Golden 1 Credit Union is a financial cooperative that offers checking, savings, home loan, investment, insurance and online services.
H1B Sponsorship
Golden 1 Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
The Business Journal
2025-10-04
2025-10-02
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