Holland America Line · 2 months ago
Performance Analytics Analyst
Miami, FL
Full-time
Hybrid
Entry Level
1+ years expHolland America Line has been exploring the world since 1873, and they are seeking an experienced Performance Analytics Analyst to provide actionable insights and analytical support for Onboard Revenue Analytics. The role involves analyzing data, collaborating with cross-functional teams, and leveraging AI tools to optimize revenue performance.
ShippingTourismTravel
No H1B
Responsibilities
Analyze data from multiple sources to extract actionable insights and provide recommendations for improving onboard revenue
Work with teams across the organization (e.g. operations, finance, and marketing) to integrate business ideas with data insights
Communicate complex analytical findings in a clear and understandable manner to both technical and non-technical audiences
Support the design and analysis of beta tests for new business strategies and tools, including AI/agentic solutions
Document methodologies and findings for future reference
Communicate results and recommendations effectively to team members, stakeholders, and leadership to ensure a shared understanding of analytical results and recommendations
Support multiple analytics projects, ensuring timely and accurate delivery of insights
Take ownership of projects related to onboard revenue or guest commerce and coordinate with team members for successful project execution
Perform other duties as assigned
Qualification
Required
Bachelors Degree in Finance, Data Science, Engineering or a related field
Minimum 1–2 years of professional experience in business analytics, revenue analytics, or a closely related field (such as cruise, hospitality, travel, or consumer operations)
Proficiency in Excel, SQL, Python and data visualization tools (e.g. Power BI, Tableau)
Familiarity with AI/agentic systems (e.g., LLMs, workflow automation, prompt engineering) and willingness to learn and apply new tools
Applied AI experience (AWS Bedrock, Azure Copilot, Langchain, Hugging face, etc)
Strong business acumen and understanding of KPIs, revenue generation, and operations
Excellent communication and presentation skills
Experience working with large datasets to analyze business performance, revenue trends, or operational KPIs
Experience supporting cross-functional teams with data-driven insights and recommendations
Experience presenting analytical results to both technical and non-technical audiences
Experience participating in or supporting beta tests or pilot projects for new business strategies or tools
Experience with data analysis, preferably in a business or operational context
Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status)
Benefits
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Company
Holland America Line
Originally founded over 140 years ago, Holland America is a long estanblished name in the cruise industry.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70M2025-01-07Undisclosed· $70M
Leadership Team
Beth Bodensteiner
President
Recent News
2026-01-16
2026-01-09
Company data provided by crunchbase