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Guest Supply · 1 day ago

Corporate Accounts Director - Brands - GWW - US - Remote

United States

Full-time

Remote

Director/Executive

10+ years exp

Guest Worldwide is a global collective of industry-leading companies with over 40 years of experience serving diverse markets. The Corporate Accounts Director is responsible for developing strategies for key corporate accounts, driving revenue generation, and managing customer relationships through contract negotiation and category management.

Hospitality

Responsibilities

Act as primary corporate contact with assigned customers

Maintain, build, and expand the customer relationship and key points of contact at all levels within the customer’s organization

Coordinate, direct and develop key functional areas and team members within the company to achieve key performance objectives, including revenue generation and margin enhancement, and meet or exceed customer expectations for all assigned accounts

Functional areas include but are not limited to pricing strategy and administration, program development and implementation, category management, marketing, forecasting, rebate administration, sales reporting, brand standards, and product development

Lead and actively participate in the development of new products and programs with key internal and external stakeholders to address customer needs and bring value to the customer

Lead the planning and execution of all brand-wide initiatives

Lead all customer-facing activities including product presentations, trade shows, and customer sponsored events

Create and implement customer business plans utilizing the OGSIM (Objectives, Goal, Strategies, Measurement, and Initiatives) template

Continuously update and revise plans to meet customer goals

Conduct business reviews with the customer at least quarterly

Oversee contract negotiation and implementation, including the master distribution agreement, rebate structure, and pricing structure

Lead the development and presentation of all Requests for Proposal

Work closely with other functional areas including field Sales, Product Development, Marketing, Customer Service, Planning, Purchasing, and Finance to surround the customer and exceed their expectations

Qualification

Contract negotiationCategory managementRevenue generationFinancial conceptsCustomer relationship managementProject managementTeam dynamicsMS Office proficiencySalesforce familiarityCommunicationNegotiation skillsPresentation skillsProblem-solvingAttention to detail

Required

Bachelor's degree in Business, Sales or Marketing required

10 years of related experience, including 5 years managing large, multi-location accounts

Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency

Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff

Mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary

Able to manage large, complex projects

Uses time effectively

Excellent listening, negotiation and presentation skills

Ability to build and maintain strong relationships with staff and customers

Understand team dynamics and works well independently and within a team structure

Capable of working with others proactively and constructively

Works well with various personality types and diversity

Respond promptly to requests for service and assistance as needed

Follow up as needed

Identifies and resolves problems promptly

Gathers and analyzes information skillfully

Develops alternative solutions