St. Peter's Health · 22 hours ago
Referral Agent - SPMG Administration (Per Diem)
Montana, United States
Part-time
Hybrid
Entry Level
1+ years expSt. Peter's Health is seeking a Referral Agent to manage patient referrals and appointments within their medical group. The role focuses on providing excellent customer service and ensuring a seamless scheduling process for patients.
Health CareHospitalNon Profit
Responsibilities
Responsible for all activities relating to the successful, seamless, patient-oriented, and timely scheduling of referrals and appointments within St. Peter’s Health Medical Group (SPHMG)
Provide the first impression of the organization and ensure optimum internal and external customer satisfaction while answering calls, obtaining patient demographics, and third party information with a high degree of accuracy
Work collaboratively with care teams and other departments within the organization to ensure full integration of scheduling/registration functions
Work collaboratively with members of the SPHMG Service lines to maximize clinic schedules
Provide patients with basic instructions such as preparation for visit, directions, arrival times, information to bring to visit, expectations for payment, and other key information to ensure a successful patient experience
Assist with other duties as assigned
Qualification
Required
1 plus years professional work experience required
Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner
Impeccable personal honesty, integrity and confidentiality are essential
Preferred
High school graduate, HiSET or GED preferred
1-2 years of Hospital admissions or physicians office experience preferred
Experience in customer service or scheduling departments in a healthcare setting highly preferred
Medical terminology preferred
High school education, HiSET or GED equivalent preferred
Company
St. Peter's Health
St. Peter's Health partners with the community to provide exceptional and compassionate health care.
1001-5000 employees
H1B Sponsorship
St. Peter's Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Nathan Coburn
Chief Financial Officer
Cindy Bultena
Chief Nursing and Patient Experience Officer
Recent News
Company data provided by crunchbase