Metropolitan Transportation Authority · 2 days ago
Collection Analyst – Technically Covered by TCU
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people. The Collection Analyst position is responsible for performing collection efforts to meet departmental goals regarding outstanding aged receivables, working closely with stakeholders to ensure timely collection.
Transportation/Trucking/Railroad
Responsibilities
Monitor aging reports and collect payment on all aged and outstanding receivables
Maintain Dishonored check system, including weekly reports, demand letters and collection agency follow-up
Research and resolve short-paid invoices. Follow-up with Project Management Teams on advance requests, application of deposits, and refund requests
Establish A/R reserves and write off recommendations
Maintain, compile, and report information to management. Account Analysis for Allowance for Doubtful accounts and Bad Debt Expense
Maintain good customer relations
Collections and Customer Inquiry management. Review, substantiate and gather all supporting documents for discussion with Senior Management as required
Other duties as assigned
Qualification
Required
Excellent communication and interpersonal skills
Excellent organizational and presentation skills
Proficiency in and/or ability to learn to work with all internal levels within a given organization
Proficiency in and/or ability to learn communicate and interact well with external agencies
Demonstrated proficiency in or ability to learn the Microsoft Office Suite or comparable applications, i.e., Word, Excel, Access, and Outlook
Bachelor's degree in Business, Accounting or Finance or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree
Minimum 2 years related experience
Preferred
Master's degree in a related field
Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable
Attainment of or in the process of attaining P.E. license from New York State
Familiarity with the MTA's policies and procedures
Familiarity with the MTA's collective bargaining procedures
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
Funding
Current Stage
Late StageRecent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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