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Vinfen · 2 months ago

Clinic Administrative Assistant

Lowell, MA, 01852, United States

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Vinfen is a nonprofit, health and human services organization providing community-based services to individuals with various challenges. The Outpatient Clinic Administrative Assistant will manage daily front desk operations, perform administrative tasks, and ensure high-quality customer service for clinic clients.

AssociationHealth Care

Responsibilities

Serve as a resource for clients, families, and outside agencies requesting information

Check-in/check out clients at front desk

Collect and track co-pays

Schedule, remind, and coordinate appointments

Update and maintain clients record in designated system

Manage referrals and assist clients with initial paperwork and information gathering

Assist with insurance verification, as directed

Qualification

Client managementAppointment schedulingInsurance verificationAdministrative supportCustomer service

Required

Manage daily front desk operations of an outpatient clinic

Perform administrative and clinical/medical support tasks

Ensure high quality customer service is provided to the clinic clients

Maintain service, billing, utilization and program administrative protocols

Serve as first point of contact for visitors

Answer and direct calls to the appropriate party

Provide other administrative support as needed

Serve as a resource for clients, families, and outside agencies requesting information

Check-in/check out clients at front desk

Collect and track co-pays

Schedule, remind, and coordinate appointments

Update and maintain clients record in designated system

Manage referrals and assist clients with initial paperwork and information gathering

Assist with insurance verification, as directed

Benefits

Medical, Dental and Vision Insurance for employees working 30 hours or more

15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)

Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility

Professional Development programs including year-round online training courses and opportunities to earn CEUs

Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan

Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance

Voluntary Term, Whole Life, Accident and Critical Care Insurance

Flexible Spending Reimbursement Accounts (Health and Dependent care)

$500 -- $1,000+ Employee Referral Bonuses with no annual cap!

Other generous benefits including discounted memberships, access to wellness programs and more!