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Hippocratic AI · 2 days ago

Head of Hippocratic AI Academy

Palo Alto, CA

Full-time

Onsite

Director/Executive

10+ years exp

Hippocratic AI is the leading generative AI company in healthcare, and they are seeking a Head of the Hippocratic AI Academy to lead the design, development, and execution of their training and enablement program. This role will be pivotal in ensuring that client organizations and internal teams are equipped with the knowledge and skills to implement AI voice agents safely and effectively.

Artificial Intelligence (AI)Foundational AIGenerative AIHealth CareInformation Technology

Growth Opportunities

Responsibilities

Lead and execute the Academy strategy — defining curriculum, delivery formats, certification, and performance measurement to build the industry’s benchmark for safe AI voice-agent enablement

Drive content excellence — collaborate cross-functionally (Product, Engineering, Clinical Safety, Voice Design, Customer Success, and Services) to develop training rooted in our safety-first architecture and healthcare best practices

Educate and empower — lead onboarding and continuous learning for Hippocratic AI team members to ensure consistent, expert-level understanding of voice-agent deployment, monitoring, and governance

Sustain ongoing learning — evolve programs as new capabilities, workflows, or regulations emerge, ensuring both clients and internal teams stay current and confident

Build world-class knowledge management — architect a unified system to catalog, govern, and maintain critical documentation, best-practice guides, and reference materials. Measure and improve impact — define KPIs to track adoption, readiness, and safety outcomes; report insights and drive continuous improvement

Lead and grow a high-performing team — recruit and mentor experts in learning design, instructional technology, and knowledge management; oversee budgets, tools, and operations

Champion safe innovation — represent the Hippocratic AI Academy internally and externally, cultivating a culture of excellence, safety, and confidence in AI voice-agent deployment

Qualification

Training program designKnowledge managementHealthcare industry knowledgeAdult learning theoryAIVoice agentsLeadership experienceCommunication skillsCollaboration skillsPresentation skills

Required

Bachelor's degree from an accredited university is required; advanced degree preferred (MBA, MEd, Healthcare Administration, or similar)

10+ years of progressive experience in a senior learning & development, training & enablement, or knowledge management role — ideally in a high-growth technology or healthcare-tech organisation

Demonstrated track record of designing and scaling training programs for B2B clients and/or enterprise customers (preferably within the healthcare, SaaS, AI, voice-agent or conversational-AI domains)

Strong understanding of adult learning theory, instructional design, virtual and in-person delivery formats, and blended-learning models

Experience leading or building a knowledge-management function: taxonomy, content governance, document control/versioning, searchability, access permissions

Strong understanding of the healthcare industry, including healthcare systems, regulations, and challenges

Excellent business acumen — able to partner with product, engineering, clinical safety, customer success executives, and external clients

Demonstrated leadership of a team, budget responsibility, metrics/analytics mindset (able to define, measure, and improve effectiveness)

Exceptional communication and presentation skills; comfortable engaging with C-suite clients, internal leadership, and cross-functional stakeholders

Deep interest in AI, voice agents, conversational UX, and healthcare delivery transformation — with commitment to 'first do no harm' and patients-first mindset