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Citizens · 2 days ago

Collections & Default Strategy Data Analyst

Johnston, RI

Full-time

Onsite

Mid Level

3+ years exp

Citizens is more than a bank, focusing on creating new opportunities and making an impact. The Collections & Default Strategy Data Analyst role involves monitoring performance for the Student Loan portfolio, designing risk-based segmentation, and enhancing operational treatment strategies to improve customer response and financial outcomes.

BankingCredit CardsFinancial ServicesFinTechRetail

No H1B

Responsibilities

Prepare and present Student performance findings and action items to leaders in Strategy, Collections, Credit Risk and Product

Develop and implement strategic enhancements to improve performance

Maintain and enhance robust performance tracking and reporting

Partner with Credit Risk, Product, and Finance to align on expected performance driven by strategic initiatives

Qualification

Collections analyticsCredit risk analyticsSAS / SQLAdvanced MS OfficeStatistical analysisPresentation skillsNegotiation skillsProject managementCommunication skillsOrganizational skills

Required

3-5 years of experience in collections analytics and/or credit risk analytics

SAS / Enterprise Guide / SQL or other data mining experience

Advanced MS Office skills, particularly with PowerPoint

Strong presentation, influencing and negotiation skills

Strong statistical background or experience in measuring operational strategies

Strong organization and project management skills and the ability to partner with various internal stakeholders

Ability to connect and effectively communicate with people of all levels and functions

Able to thrive and prioritize in a changing environment

Preferred

Bachelor's degree in a quantitative study preferred (Math, Finance, Science etc.)

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees