Sentar Inc. · 2 months ago
Subscriber Management Team (SMT) Lead
Charleston, SC
Full-time
Onsite
Mid, Senior Level
3+ years expSentar Inc. is an employee-owned company focused on cybersecurity, intelligence, analytics, and systems engineering. They are seeking a Subscriber Management Team (SMT) Lead who will supervise a small team in managing subscriber networks and operations, ensuring compliance and operational efficiency while conveying technical concepts to various audiences.
AnalyticsCyber SecurityInformation ServicesInformation TechnologyIntelligent Systems
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Supervise and lead a small team of up to 9 members in a dynamic environment
Participate in meetings with, brief, and work collaboratively with senior leadership and other teams to complete mission objectives
Comprehend Subscriber Onboarding and Compliance, Integration Migration Schedule, and Medical Enclave Migration Schedule
Convey technical concepts to audiences with varying technical understanding
Solve problems independently or with minimal assistance
Evaluate deficiencies and obstacles to achieving the organization’s mission
Manage system access requests and provide updates to leadership
Deliver exceptional customer support and maintain SOP administration
Monitor tools and interfaces as part of operational responsibilities
Maintain strong organizational skills, attention to detail, and effective verbal and written communication
Manage system access requests and provide updates to leadership
Deliver exceptional customer support
Monitor tools and interfaces
Maintain SOP administration
Proven leadership in process/project management, meeting documentation, and computer network defense tool compliance
Coordinate with all stakeholders to ensure actions align with approved plans and strategic objectives
Supervise and manage the team's effective and timely support of Subscriber requirements
Ensure compliance with JFHQ-DODIN orders and support organizational mission
Operate independently and solve problems as necessary
Qualification
Required
Clearance Level: Secret
Must meet applicable DoD 8570 and DoD 8140 Information Assurance Technical (IAT) Level II certification requirements
Bachelor's degree in a relevant technical field, or a minimum of three years of equivalent work experience
Position may require up to 20% travel
Technical foundation with the ability to understand basic computer processes and networks
Highly developed oral and written communication skills
Exceptional logical and analytical thinking capabilities
Strong understanding of common enterprise technologies
Knowledge of network security procedures, best practices, and implementation
Ability to work collaboratively with diverse teams in a remote/telework environment
Project Management experience
Preferred
Experience using help desk ticketing systems (e.g., MHS ServiceNow, Jira) and web-based collaboration platforms (MS Teams, Confluence, SharePoint)
Proficiency with desktop programs (Adobe Acrobat, MS Excel, MS Word)
Benefits
Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options
Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options
Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees
Generous 401(k) match
Competitive PTO plan that graduates quickly with years of service
Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty
Mental health awareness programs
Tuition reimbursement
Professional development reimbursement
Recognition and Awards programs
Company
Sentar Inc.
Sentar, an employee-owned company, is a leading cyber-intelligence solutions provider focused on the National Security sector.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
US Department of Energy
2023-08-17Grant
2021-03-11Acquired
Leadership Team
Peter Kiss
CVO/Visionary
Stephen Pratt
Chief Information Security Officer (CISO) / Director of Programs, Cyber Risk & Compliance Sector
Recent News
2025-07-15
Company data provided by crunchbase