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Sound Transit · 4 days ago

Principal Engineer - Systems (Term-Limited Appointment)

Seattle, WA

Full-time

Hybrid

Lead/Staff

$116K/yr - $224K/yr

8+ years exp

Sound Transit is a public transportation agency that operates in the Seattle metropolitan area. They are seeking a Principal Engineer - Systems to provide technical leadership in the Server and Transit System engineering operations, ensuring secure and reliable Server System infrastructure while collaborating with various business partners and managing technical projects.

Public TransportationRailroadTransportation

Work & Life Balance

Responsibilities

Subject matter expert and mentors other Server staff

Troubleshooting, resolving difficult Server problems

Oversees and provide guidance on the technical aspects of Server projects

Helps disperse and prioritize workload

Provides engineering guidance in the Server domain to other departments

Handle incident and service requests

Maintains technical expertise in all areas of Server infrastructure and computer hardware and software interconnection and interfacing, such as routers, multiplexers, hubs, bridges, gateways, etc., and remains knowledgeable on new and emerging technologies in the Servering space

Coordinates solutions with outside vendors, users, and information technology staff and manages Server communication projects with various vendors

Provides support in developing, integrating, testing, and evaluating local and wide area Servers

Creates and supports new Servering environments

Integrates new technologies with existing technologies by creating detailed system migration plans

Ensures the integrity and security of the Server infrastructure

Monitors system to control and monitor Server traffic

Plans configuration changes and resolves complex installation problems

Devises and implements strategies for connectivity to other systems through the use of various Servering equipment such as switches, routers, and firewalls

Coordinates, communicates, implements, and documents changes and processes

Researches, identifies, evaluates, procedure, tests, and configures Server systems including hardware and software

Oversees the acquisition, installation, and implementation of Server equipment, components, infrastructure, and support systems; works with outside vendors to obtain, implement, and maintain data cabling, internet access, data circuits, and other components

Coordinates Server operations, support, and disaster recovery

Serves as project manager on Server related projects

Develops standards and plans for monitoring Server operations to identify performance and capacity issues; measures volume and performance of Server traffic

Identifies utilization and performance issues

Develops plans and implements new technologies and services to satisfy capacity and performance requirements; and establishes and maintains technology and operation standards

Provides support to the department on matters as directed

Serves as staff on a variety of committees

Prepares and presents staff reports and other necessary correspondence

Attends and participates in professional group meetings

Maintains awareness of new trends and developments in the fields related to area of assignment

Ensures processes, policies, and practices are interpreted and applied consistently and effectively

Ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations

Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency

Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy

It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees

It is the responsibility of all employees to integrate sustainability into everyday business practices

Other duties as assigned

Qualification

Systems architectureCloud infrastructure managementServer design experienceServer troubleshootingProject management methodologiesVirtualization platformsNetwork administrationAutomationScriptingSecurityComplianceCommunicationTeam collaborationProblem-solvingAdaptability

Required

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, Electrical Engineering, Computer Engineering or related field

Eight years of experience in systems architecture and design in enterprise environments, virtualization platforms (e.g. VMware vSphere, Hyper-V), cloud infrastructure management (e.g. Azure, AWS, or hybrid environments), network and systems administration, automation and scripting (e.g. PowerShell, Python), disaster recovery and business continuity planning, security and compliance (e.g. managing hardening, patching, and audit processes), technical project leadership and cross-team collaboration

Resilient and high availability Server design experience

ITIL v3 or v4 foundational knowledge, operations, services, and activities of corporate information systems

Expert knowledge in Agile or other Project Management Methodologies

Expert knowledge of Server switching and routing technologies, service provider technologies, VPN, LAN/WAN Servers and datacenter technologies

Familiar working with multiple vendors including Juniper, Cisco and Brocade, Fortinet, F5, and the ability to quickly learn new vendors and technologies

Configure and monitor using monitoring applications such as Solarwinds, Intermapper, PRTG, and Cacti

Understand the operational characteristics of a variety of computer and Server systems, applications, hardware, software, and peripheral equipment

Expert troubleshooting abilities and maintenance of Server operating systems and problems

Procurement, inventory, and asset management of IT equipment

Project and operational management of a technology programs

Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public

Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies

Ability to managing large projects, upgrades, in a fast-paced enterprise and unique transportation environment

Engineer and perform administration, configuration, and monitoring of all Server equipment and Server infrastructure (switches, routers, firewalls, load balancers, VPN concentrators, etc.)

Designing, implementing, and operating secure and manageable switched and routed Servers

Ability to document and update all Server infrastructure and supported business processes

Familiar with ensuring that all Server equipment configurations and supporting applications are backed up and tested on a regular basis

Understand pertinent federal, state, and local laws, codes, and regulations

Ability to work independently, under pressure, meet deadlines, and adjust to changing priorities

Excellent oral and written communication abilities

Researching, analyzing, and evaluating new service delivery methods and techniques

Working cooperatively with other departments, Agency officials, and outside agencies

Benefits

Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.

Long-Term Disability and Life Insurance.

Employee Assistance Program.

Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).

Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.

Parental Leave: 12 weeks of parental leave for new parents.

Pet Insurance.

ORCA Card: All full-time employees will receive an ORCA card at no cost.

Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.