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Food Bank For NYC · 2 months ago

Fundraising Operations Coordinator

Bronx, NY

Full-time

Hybrid

New Grad, Entry Level

Food Bank For NYC is dedicated to fighting hunger and supporting communities, and they are seeking a Fundraising Operations Coordinator. This role is responsible for maintaining donor gift data, supporting fundraising efforts, and collaborating with various teams to ensure data accuracy and compliance.

AssociationNon Profit

Responsibilities

Serve as primary staff member responsible for opening and sorting daily mail, prepare mailing to our caging service for deposit with accurate fund/appeal/campaign coding instructions

Ensure accurate data entry into Raiser’s Edge/NXT

Maintain donor record accuracy and perform regular data hygiene tasks

Work with Director of Fundraising Operations on Notes/Action cleanup project and other necessary hygiene projects

Uphold data governance and privacy standards to ensure donor data security and compliance

Set up meetings with various staff members to discuss new database changes and updates/upgrades; train when necessary

Work with Director of Fundraising Operations and Finance to compare revenue/gifts per month for reconciliation purposes

Track gifts and attendee/donor records for events; attend event if needed for data entry assistance/guidance

Oversee pledge tracking, reminder processes, and renewal mailings; ensure timely follow-up and reporting

Serve as a resource for staff on proper data entry, reporting queries, and list generation

Support execution of direct marketing and annual giving campaigns, including recurring gift tracking, credit card expiration outreach, and pledge fulfillment

Maintain calendar and assist with execution of regular donor communications not included in Direct Marketing Consultant-led appeals

Generate segmented mailing and email lists for special campaigns, assist with other list exports as needed

Support campaign logistics, donor segmentation, and event related data needs

Track and summarize campaign performance

Create and send timely, consistent donor acknowledgments that reflect Food Bank’s mission

Assist the Manager, Prospect Intelligence on portfolio development, proposal tracking, and pipeline management

Conduct basic research and capacity screenings on current and prospective donors

Prepare briefings to support fundraising and stewardship, including bios for donor events and Look Books

Submit and track departmental purchase requests and maintain accurate budget expenditure records

Oversee fulfillment for donor gifting and campaign-specific appeal items

Serve as backup for department email inboxes and donor services phone line

Support donor events and experiences such as Mission Engagement Tours, Friends and Family Repacks, Philanthropy Dinners, and other volunteer opportunities

Qualification

Raiser’s Edge/NXTFundraising operationsMicrosoft ExcelDonor database managementProactiveSolution orientedCommunicationCollaborativeDetail-orientedAdaptable