Ando · 4 months ago
Research Engineer
San Francisco, CA
Full-time
Hybrid
Mid, Senior LevelAndo is a company focused on re-architecting workplace communication through AI agents. They are seeking a Founding Research Engineer to lead their applied AI efforts, focusing on language models, retrieval, and evaluation to enhance human-AI collaboration in enterprise contexts.
Computer Software
Responsibilities
Own our message tagging system; iterate on it and continually expand the parameters and methods with which we create meta-context around Ando workspaces
Develop a state of the art retrieval system for knowledge search and in-context reasoning
Lead research in query understanding, spanning semantic search, question answering, summarization, and knowledge graph integration
Architect and scale ML infrastructure and evaluation pipelines
Collaborate closely with product and design to define what is possible on the UI-side, and also to observe users and translate messy, human workflows into crisp technical systems
Stay close to cutting-edge research (e.g. you should have read Cartridges, MemGPT, etc) but ship production-ready features that feel magical to users
Qualification
Required
Experience in applied NLP / IR / ML research (LLMs, semantic search, QA, embeddings, knowledge graphs, etc.)
Comfort working across the stack - from modeling and data to infrastructure and evaluation
Strong sense for product - able to judge not just what's technically possible, but what makes for an amazing user experience
A “negative maintenance” mindset: self-driven, detail-oriented, poised under pressure, and constantly improving
Company
Ando
We're reimagining what a work messaging platform looks like when AI agents are actual teammates, not just tools. Backed by Accel, Index, & Emergence.
Founded in 2025
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase