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Macy's · 4 months ago

Retail Fulfillment and Receiving Support Associate, Gurnee Mills - Part Time

6124 Grand Avenue, Gurnee, IL, 60031, US

Full-time, Part-time

Onsite

New Grad, Entry Level

Macy's is a longstanding retail company that has been a part of America's culture for over 160 years. They are seeking a Fulfillment and Receiving Support Associate to manage merchandise flow, handle inventory, and ensure an exceptional shopping experience for customers. The role requires teamwork and flexibility in a fast-paced environment.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Deliver Customer Service Excellence: Greet customers warmly, actively listen to their needs, and provide thoughtful assistance. Take the time to understand their concerns and resolve issues promptly, ensuring a seamless and positive shopping experience

Receiving and Unloading: Receive and unload merchandise from delivery trucks; unpack merchandise from vendor boxes; and remove merchandise from plastic bags and packaging

Sorting and Organizing: Sort and organize merchandise based on its type, size, or category. Ensure that items are properly labeled, tagged, or marked for easy identification and retrieval. Keep the receiving area clean and organized

Inventory Control: Apply Radio Frequency Identification (RFID) tags and conduct inventory scans with precision. Stay ahead of potential challenges by maintaining operational excellence and minimizing shortages

Processing and Signing: Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures

Stockroom Management: Transfer merchandise from the receiving area to the stockroom or sales floor and assist the Merchandise Team in the movement of fixtures and merchandise for new product placement, season changes, and clearance set

Picking and Packing: Select merchandise from the selling floor and apply packing policies & techniques to ensure every customer receives their package in good condition; process shippable returns and abandoned in store pickup orders

Conduct Customer Pick-up: Retrieve orders from our back-of-house storage and deliver them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders

Team Collaboration: Work closely with colleagues to achieve department goals, fostering a supportive and positive work environment. Share insights, offer assistance proactively, and address challenges early to keep operations running smoothly

Qualification

Inventory ControlCustomer ServiceStockroom ManagementTeam CollaborationFlexible AvailabilityElectronic Device HandlingCommunication SkillsAdaptability

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Ability to communicate and share information with colleagues and customers

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

You can handle electronic devices with no problem

Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English

Prolonged periods (at least two consecutive hours) of standing/walking around the store or department

Frequent use of computers and handheld electronic equipment

Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision

Lifting and moving items weighing up to 50 lbs

No Education or Experience Required

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)