Amazon · 2 weeks ago
Principal Program Manager, Special Projects, Operations for Worldwide Physical Grocery Stores
Denver, CO
Full-time
Onsite
Senior Level, Lead/Staff
$138K/yr - $186K/yr
7+ years expAmazon is seeking a Principal Program Manager for Special Projects in Operations for Worldwide Physical Grocery Stores. The role involves leading transformational initiatives to optimize store operations and enhance customer experience while partnering with cross-functional teams to implement innovative solutions.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Lead complex, high-impact operational projects that start with the customer and work backwards to revolutionize their grocery shopping experience
Take end-to-end responsibility for multi-functional teams and projects, thinking long-term and acting on behalf of the entire company to drive sustainable growth
Build and execute innovative project plans with clear milestones, deliverables, and success metrics that simplify complex operational challenges and create scalable solutions
Partner with Store Operations, Supply Chain, Inventory Management, PXT, Legal and Technology teams using strong judgment and good instincts to implement transformative processes and systems
Analyze multiple inputs, opportunities and risks with a continuous learning mindset to recommend breakthrough, data-driven solutions
Mentor and develop exceptional team members while building world-class organizational capability and raising the performance bar
Develop industry-leading scalable solutions that can be implemented across multiple regions and store formats while maintaining relentlessly high standards
Create bold directions and inspire breakthrough results that scale across Amazon's worldwide physical grocery store network
Communicate project status, issues, and results to senior leadership with speed, transparency, and calculated risk-taking
Measure and report on project outcomes and business impact while accomplishing more with less and being resourceful in pursuit of customer value
Qualification
Required
7+ years of working cross functionally with tech and non-tech teams experience
7+ years of program or project management experience
7+ years of managing, analyzing and communicating results to senior leadership experience
Bachelor's degree, or experience in an industry role
Experience leading cross-functional projects with measurable business impact and customer-focused outcomes
Strong analytical skills with experience using data to drive decisions and earn trust through results
Demonstrated ability to influence without authority and deliver results through others
Experience with process improvement and operational excellence methodologies, showing bias for action
Excellent written and verbal communication skills with ability to disagree and commit
Ability to travel up to 25% to visit store locations, showing commitment to understanding customer needs firsthand
Preferred
MBA or advanced degree
10+ years of experience in grocery retail operations or related field with demonstrated ownership mentality
Experience working with international teams across multiple regions, showing cultural sensitivity and adaptability
Track record of delivering breakthrough results in complex organizational structures while maintaining the highest standards
Experience with inventory management systems and supply chain operations, demonstrating ability to invent and simplify
Strong business acumen with understanding of retail financial metrics and frugality principles
Experience with Agile methodologies and project management tools that enable speed and efficiency
Knowledge of food safety regulations and compliance requirements with attention to detail
Experience presenting to and influencing senior leadership with backbone to disagree and commit
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
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Company data provided by crunchbase