Johnson Controls · 3 days ago
Field Services Technician - Level 2
Johnson Controls is a leader in the data center solutions industry, focusing on innovative cooling systems. The Field Services Technician will assist in commissioning and after-sales service, working independently to ensure customer satisfaction and proper documentation of services provided.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Check in with Manager after the end of each workday while in the Field
During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible
Responsible for completing daily scheduled tasks
Check in with client at the beginning and end of each day
Obtain client signature on company provided forms where applicable
Use Time Clocks in the plant and ADP app when in the Field to account for daily times
Hand in paperwork at the end of each trip for processing in sequential order
Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person
Ensure all excess materials used for each job are listed properly and documented
Assist on job sites with other JCI/Silent-Aire Field Technicians as needed
Answer all office emails/calls in a timely manner
Check in as needed to ensure Manager or Field Supervisor are aware of your status
Secure parts and tools needed throughout the day for various jobs as required
Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue
Consult Manager or Field Supervisor in times of uncertainty
Give training to Field Service Technician – Level 1 and support as needed
Follow all company policies and lead by example. Respect and strictly adhere to the non-disclosure policies, on the jobsite and away
Maintain all safety equipment at all times
Qualification
Required
Must have a high school diploma or equivalent GED certificate
Willingness to travel up to 80% to customer sites
Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
General knowledge of HVAC and mechanical systems
Ability to identify 3-phase versus single phase wiring
Understanding of Parallel and Series circuits
Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
Ability to read, understand and work from mechanical drawings
Ability to maintain required records and prepare reports
Must possess valid passport/driver's license
Aptitude and communications skills related to acting independently
Technical and working knowledge of internal and industry design and construction codes and standards
Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
Ability to lift 40lbs and use ladders working from heights
Experience working in Industrial, Manufacturing Facilities and/or Field environments
Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
Preferred
Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
Experience working in highly sensitive and/or mission critical facilities
Benefits
Competitive pay
Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Recent News
altenergymag.com
2025-12-25
Company data provided by crunchbase