MSA - The Safety Company · 1 hour ago
Customer Service Reprensentative
Pittsfield, NH
Full-time
Hybrid
Entry Level
1+ years expMSA - The Safety Company is a purpose-driven organization dedicated to innovation and technology in safety. They are seeking a Customer Service Representative to handle order processing, validations, and assist with customer inquiries.
Public Safety
Hiring Manager
Gabrielle Macchirole
Responsibilities
Receiving and processing orders received from distributors
Enter orders received
Validate orders received from distributor to ensure manufacturability of products
Review and validate all variable data received with distributor order
Process order changes/updates requested by distributor
Customer service duties assisting with quotations, calls, questions, inquiries, etc
Qualification
Required
Self-starter with excellent time management skills
Strong fluency in English language, both written and verbal
Proficiency in keyboarding and data entry while maintaining accuracy
Demonstrated ability to work in a team environment
Proven success in a job or tasks requiring strong attention to detail
Strong organizational skills and ability to multi-task
Demonstrated ability to meet daily entry goals in a fast-paced environment
High school diploma or equivalent
Preferred
Experience with Office 365, CRM, SAP, ABS400
Experience in order management systems
Associates degree
1 - 2 years of experience in Customer Service and its related tasks
Company
MSA - The Safety Company
MSA is a global organization committed to developing, manufacturing, and supplying safety products.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nish Vartanian
Chairman, President and Chief Executive Officer
William Lambert
Chairman and Chief Executive Officer
Company data provided by crunchbase