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Bob Smith BMW · 3 months ago

Document Clerk & Administrator

Calabasas, CA

Full-time

Onsite

New Grad, Entry Level

Bob Smith BMW is dedicated to creating a healthy and positive work environment. As a Document Processor, you will ensure the accurate and timely processing of funding documents and DMV paperwork while maintaining compliance with regulations and providing excellent customer service.

AutomotiveLogistics

Growth Opportunities

Responsibilities

Review and process funding documents, ensuring accuracy and completeness

Prepare and submit DMV paperwork, including title and registration forms, in accordance with state-specific requirements

Verify that all customer information, vehicle details, and financial data are correctly documented

Ensure all documents are signed, dated, and filed appropriately

Stay up-to-date with state and federal regulations related to vehicle sales, financing, and DMV processes

Ensure all paperwork adheres to compliance standards, including privacy laws, lending regulations, and dealership policies

Identify and report any discrepancies or potential compliance issues to the appropriate department

Coordinate with the business office to ensure timely funding from financial institutions

Liaise with sales representatives to ensure all necessary documents are collected and processed

Communicate with customers to clarify any document-related queries and provide assistance in completing paperwork

Provide excellent customer service by guiding customers through the document processing phase of their vehicle purchase

Address customer concerns related to paperwork and documentation in a professional and timely manner

Qualification

Document management softwareDealership management systemsStateFederal regulationsDocument processing experienceMultitaskCommunicationInterpersonal skillsAttention to detail