Independent Software, Inc. · 2 months ago
System Administrator, Level 2 (FORECASTED)
Ellicott City, MD
Contract
Onsite
Senior Level, Lead/Staff
10+ years expIndependent Software, Inc. is dedicated to supporting secure and resilient IT environments that protect national interests. As a System Administrator, you will manage and maintain IT infrastructure, providing hands-on support for system implementation and troubleshooting while ensuring the reliability and performance of various IT systems.
AnalyticsCloud ComputingCyber SecurityInformation TechnologyMachine LearningSecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support the implementation, troubleshooting, and maintenance of IT systems
Manage daily activities of system configuration and operations
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) technical support for diagnosing and resolving system issues
Assist users with access to and use of IT systems and resources
Monitor and resolve issues related to client/server/storage/network/mobile devices
Handle escalations and communicate system status updates to internal customers and agency management
Conduct performance optimization and capacity analysis
Provide detailed analysis and resolution for hardware and software issues
Troubleshoot complex IT problems and remain involved in the full resolution process
Configure and manage UNIX and Windows operating systems
Install, update, and secure operating system software
Maintain network component integrity and implement system enhancements to improve reliability and performance
Qualification
Required
Strong experience supporting a wide range of IT systems, including servers, storage, network devices, and endpoint systems
Demonstrated troubleshooting skills across multiple platforms and system types
Proficiency in both UNIX and Windows operating systems
Experience configuring and managing enterprise IT environments
Ability to respond to and resolve Tier 1 and Tier 2 service requests and incidents
Familiarity with system capacity planning and optimization strategies
Effective communication skills for interacting with users, technical teams, and management
Minimum of ten (10) years of experience as a System Administrator supporting programs or contracts of similar scope, type, and complexity
Bachelor's degree in a technical discipline from an accredited college or university is required
In lieu of a Bachelor's degree, an additional four (4) years of System Administrator experience may be substituted
IAT II Certification required
Must possess an active TS/SCI with appropriate Polygraph to be considered for this role
Company
Independent Software, Inc.
Independent Software supports our customers by providing next-generation cyber services, intelligence and all-source analytics, machine learning, and mission application development.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rhonda Jansen
President and CEO
Company data provided by crunchbase