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Four Seasons Hotels and Resorts · 5 hours ago

Spa Director - One Dalton Street, Boston

Boston, MA

Full-time

Onsite

Mid, Senior Level

$117K/yr - $121K/yr

5+ years exp

Four Seasons Hotels and Resorts is a luxury hotel company seeking a Spa Director for their One Dalton Street location in Boston. The Spa Director will provide strategic and operational leadership for the Spa and Wellness department, focusing on treatment development, retail management, and staff supervision.

HospitalityHotelLeisureRental PropertyTravel

No H1B

Responsibilities

The ability to supervise management, and growth of the staff of the Spa

The ability to integrate and encourage growth of spa management personnel of other properties

The ability to assist on project-by-project basis and be a source of knowledge, reference, to their staff

The ability to interview, train, schedule, monitor employee performance, discipline, and complete payroll for all personnel who report to him/her

The ability to monitor the quality and timeliness of all member communication generated by the Wellness Department, including in-house collateral, promotions, mailings, Sports line articles and bulletin boards

The ability to monitor operating supply funds for the Wellness Department and generate necessary purchase requisitions

The ability to participate in all Member Fitness Committee meetings and other hotel meetings as necessary

The ability to convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale

The ability to respond properly in any hotel emergency or safety situation

Qualification

Spa managementLuxury hotel experience5-star service standardsRetail managementMarketing strategiesHolistic modalitiesManagement experienceEnglish proficiency

Required

Education in Spa management or Hospitality or equivalent experience

At least 5 years of previous employment in a related position

Experience in a luxury hotel property

Excellent reading, writing and oral proficiency in the English language

Minimum 5 years management experience in a luxury Spa

Demonstrates superior knowledge of spa, wellness and holistic modalities

Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials