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First National Bank of America · 2 months ago

Branch Banker (Part-Time)

Traverse City, MI

Part-time

Onsite

New Grad, Entry Level

First National Bank of America is looking for a courteous and tactful Branch Banker to support their physical and online branches out of Traverse City. The role involves engaging with customers to understand their financial goals, building relationships, and providing excellent customer service while adhering to bank procedures.

BankingFinancial ServicesFinTechPayments

Growth Opportunities

Responsibilities

Engage with customers in full financial conversation to position solutions based on their needs

Acquire and deepen branch customer base through proactive service and sales activities

Help customers navigate and utilize online banking services during every interaction, including account access and setup

Contribute to branch deposit goals by being proactive, leveraging lobby traffic, deepening every customer interaction and making outbound calls to set appointments

Respond to incoming customer calls and provide prompt, courteous service, including setting up appointments for full financial review

Adhere to all applicable regulations and consistently follow established bank procedures

Qualification

Banking experienceFinancial products knowledgeCustomer service skillsTechnology proficiencyOrganizational skillsMultitaskingProblem-solving abilitiesTeamwork