Panther Residential Management · 2 months ago
Community Manager-Lease-Up
North Augusta, SC
Full-time
Onsite
Mid Level
3+ years expPanther Residential Management is seeking a dynamic Community Manager to oversee a new class A community. The role focuses on efficient management and leasing of the property while ensuring high occupancy and profitability through effective staff leadership and adherence to company standards.
FinanceFinancial ExchangesFinancial ServicesReal EstateReal Estate Investment
Responsibilities
Manages a high quality on-site staff through implementation of effective recruitment, training, motivation and development programs
Directs efforts to ensure all purchasing guidelines are followed including timely entry of purchase orders and approval of invoices
Ensures administrative associates achieve the highest standards regarding shopping report scores
Enforces resident retention and service request follow-up programs
Implements and monitors effective lease renewal programs
Monitors an effective preventative maintenance program to monitor service request turnaround and ensures the responsiveness of the maintenance staff
Ensures that an adequate number of units are market ready
Promotes and teaches safe work practices among on-site staff and ensures all safety programs are implemented and followed
Maintains product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensures leasing staff develops similar knowledge
Directs efforts to implement sales and marketing plans, which effectively maximize rental income and results in high occupancy
Shows, leases, and moves in prospective residents
Achieves the highest possible net operating income through the implementation of effective cost control and revenue improvement programs
Establishes and implements leasing goals, while monitoring an effective lease expiration program
Evaluates and recommends changes on rent/pricing strategies, and ensures websites and printed material are accurate and updated
Analyzes operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments
Maximizes rental income while minimizing expenses through effective planning and control
Develops yearly operating budgets/forecasts and sales/marketing plans. Accurately prepare and conveys all operational and financial data to the Regional Manager in a timely manner
Works with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives
Monitors all income, including delinquencies
Monitors the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
Analyzes and evaluates monthly and/or quarterly financial statements. Writes clear and concise owner's reports to substantiate the analysis
Participates in company training classes and meetings as required
Assists regional manager with management functions, new community transitions and other responsibilities as required
Communicates effectively with staff members and ensure compliance with Panther Residential Management standards
Communicates effectively with other Panther Residential Management associates to ensure cooperation between departments and communities
Ensures written communication to residents is professional and timely
Communicates effectively with owners, residents, and on-site associates
Conducts productive meetings, manages resident expectations, keeps other informed about property issues; adapts to respond to changing priorities
Performs and documents appropriate associate evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork
Prepares and ensures staffing schedules are consistent with community needs
Participates in company training classes and meetings as required
Provides training and motivation to leasing staff and ensure group training sessions are conducted as needed
Assists and ensures all customer complaints are handled promptly and appropriately
Ensures timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations
Ensures that accurate submission of all corporate reporting lease and bond paperwork is accomplished timely and includes approvals as required
Understands and operates the company's various software programs and ensure staff is properly trained in the respective programs for their positions
Ensures that all physical aspects of the property are at all times fully functional and maintained in an attractive condition
Adheres to established company standards for screening applicants for residency
Adheres to Panther Residential Management Standard Operating Procedures
Qualification
Required
At least 3 years of lease-up experience
Prior lease-up experience is required
High school diploma or general education degree (GED)
Minimum of two years' experience in residential property management or a related field is required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to read and write English fluently
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Knowledge of Internet Software
Knowledge of Spreadsheet Software (Excel)
Knowledge of Property Management Software
Knowledge of Word Processing Software (Word)
Knowledge of Electronic Mail Software (Outlook)
Knowledge of Presentation Software (PowerPoint)
Knowledge of Publisher Software
Ability to learn and operate Onesite
Valid driver license and acceptable motor vehicle record
Ability to understand and perform all on-site resident management software functions
Ability to work any of the seven days of the week, 52 weeks of the year
Ability to work scheduled hours on a consistent basis and, if necessary, overtime hours when requested
Ability to serve on-call, as scheduled or as necessary
Maintains a commitment to ongoing professional development and career growth
Preferred
Entrata experience is a plus
Benefits
Health, Dental & Vision insurance offered after 30 days of employment
Company paid Group Life Insurance and Short Term Disability
Voluntary AD&D Insurance and Long-Term Disability
401(k) with Company match after 6 months of employment
15 days of PTO/2 Personal Days
7 Observed/Paid Holidays (Veterans are also eligible for Veterans Day)
Company provided apparel/uniforms
Company
Panther Residential Management
Panther Residential Management is a private equity real estate firm engaged in the acquisition and development.
Founded in 2010Woburn, Massachusetts, USA
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase