NEOGOV · 2 months ago
Data Quality Specialist
San Francisco Oakland or San Jose, CA
Full-time
Onsite
Entry, Mid Level
$67K/yr - $120K/yr
1+ years expNEOGOV is part of the U.S. District Court, offering a supportive work environment in public service. The Data Quality Specialist role focuses on ensuring the accuracy of case information databases, conducting quality assurance, and providing training on electronic entries.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Maintain accuracy and completeness of official case records from opening to final disposition
Check the accuracy of daily data entries, maintain user log errors, review entries made to the court
Advise managers regarding trends in put errors and conduct corrective action
Develop and revise procedures for data entry
Research and propose solutions to various case management issues
Generate, analyze, and report quality control information
Assist with ADI (Automated Docketing) script development, testing and execution
Analysis and troubleshoot issues and suggest fixes or changes to procedures
Implement fixes/changes upon approval of management
Perform automated quality check on creditors
May monitor undeliverable emails and take appropriate actions
May verify case openings
Prepare and distribute monthly and quarterly statistical reports
Type, format, edit and run reports
Perform edits and corrective actions to ensure the accuracy of data, files, and records
Test new events
Generate deadlines and deficiency notices for missing documents
Archive records
Design and develop training initiatives and training policies and procedures for the operations division, in coordination with Chief Deputy, Operations Manager and the Training Specialist
Maintain party database and court dictionary
Answer questions from Administrative Office staff, court employees, and the public
Perform quality control over staff work, train users on respective case management system
Develop, document, and maintain data quality goals and standards
Local travel to other courthouses is required
Other duties as required
Qualification
Required
One-year specialized experience, including at least one year at or equivalent to work at CL-25
At least two years specialized experience at or equivalent to work at CL-26 for placement at salary levels above minimum up to and including step 25
Strong analytical skills
Strong attention to detail
Strong customer service skills including professionally serving a wide variety of customers with diverse educational, economic, and social backgrounds
Strong technical skills including the ability to quickly learn and use new software and applications
Skills in using Windows-based applications, including MS Word, SharePoint, and Adobe Acrobat
Ability to respond to inquiries and troubleshoot issues over the phone, by email, in-person, or through instant messaging
Ability to communicate effectively, both orally and in writing, in a professional manner to a wide variety of people
Ability to handle multiple priorities and manage time effectively in an environment with frequent interruptions
Ability to research complex issues and maintain familiarity with a variety of internal and external resources
Ability to work independently but still be a contributing and cohesive member of a team
Knowledge of CM/ECF or other electronic docketing/case management applications
Knowledge of federal and local rules, legal documents, legal terminology, and procedures for public access to court files
Knowledge of how cases proceed through the court system
Experience in a quality control program
A bachelor's degree
Benefits
Paid holidays
Annual leave
Sick time
Retirement
Health
Dental and vision
Optional participation in the Thrift Savings Plan (with up to 5% employer matching contributions)
The Federal Employees Health Benefits Program (FEHBP)
Federal Dental and Vision Insurance Program (FEDVIP)
The Federal Employees’ Group Life Insurance (FEGLI)
The Flexible Benefits Program
The Commuter Benefit Program (Public Transportation subsidy up to $130 per month)
Long-Term Care Insurance
Professional Liability Insurance
Employee Assistance Program (EAP)/Work Life Services
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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