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Journey Clinical · 1 day ago

Senior Product Manager

New York, NY

Full-time

Hybrid

Senior Level

$180K/yr - $200K/yr

5+ years exp

Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. They are seeking a Senior Product Manager to lead high-impact initiatives across therapist and patient experiences, owning product strategy and collaborating cross-functionally to design scalable, delightful experiences that enhance clinical outcomes.

Health CareMedical

Responsibilities

Own product strategy for one or more key growth pillars (e.g., Therapist Activation, Patient Conversion, or Monetization), from problem definition through launch and optimization

Deeply understand user journeys across therapists, patients, and internal teams by identifying friction points and designing product-led solutions that increase adoption and throughput

Partner cross-functionally with Engineering, Marketing, Clinical Ops, and Data Science, and Success Teams to align roadmaps, ensure data integrity, and deliver measurable business impact

Use data to drive decisions — define metrics, run experiments, and synthesize insights from qualitative and quantitative sources to prioritize work with the highest ROI

Collaborate with team to integrate agentic workflows that reduce manual processes and enhance the therapist and patient experience

Translate business goals into product requirements by writing strategic documents, specs, and success metrics that connect strategic objectives to tangible outcomes

Contribute to the evolution of the product org by helping us refine our product development process, rituals, and culture as we scale

Qualification

Product managementAnalytical skillsCross-functional collaborationGrowth-stage SaaS experienceAI tools familiaritySystems thinkingEmpathy for patientsBias toward action

Required

5+ years of experience in product management at a growth-stage SaaS, marketplace, or healthtech company

Strong analytical and systems thinking skills; comfortable building models, mapping funnels, and diagnosing conversion levers across a multi-sided ecosystem

Equally comfortable in the boardroom and the backlog. You can translate high-level business objectives into detailed execution plans

Experience working in cross-functional environments with marketing, sales, operations, and data teams

Track record of delivering measurable impact (activation, retention, revenue growth)

Deep empathy for therapists and patients, with a desire to improve access to mental health care

A bias toward action. Willing to do what it takes to deliver products including leveraging tools to build mockups, writing copy, and developing GTM plans as needed

Preferred

Familiarity with AI tools, low-code/no-code systems, or automation platforms (Zapier, Airtable, Snowflake, HubSpot, etc.) is a plus

While we're open to a hybrid role, we prefer candidates in the NYC area who are able to be in the office 2-3 days/week as needed

Benefits

Full medical/dental/vision coverage

Unlimited PTO (all employees are strongly encouraged to take at least 18 days off per year; most of us take 25+ including mental health days and moon days)

Flexible working hours

Rapid career growth and the opportunity to build under you overtime

Pioneer a new industry with a new health tech business model (i.e."Innovation on innovation") with direct access to industry leading experts

Have a net positive impact on people's mental health and overall well being with new mental health treatments including psychedelic-assisted psychotherapy