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Houston Methodist · 2 days ago

Quality Outcomes Specialist - Perioperative

Houston, TX

Full-time

Onsite

Mid, Senior Level

4+ years exp

Houston Methodist is a healthcare organization seeking a Quality Outcomes Specialist responsible for assessing and facilitating clinical systems to ensure safe and effective patient care. The role involves leading quality improvement initiatives, collaborating with leadership and staff, and maintaining compliance with accreditation standards.

Health CareMedical

Growth Opportunities

Responsibilities

Leads facility partners to bring expert assessment and problem-solving skills to ensure reliable, safe systems of care for all patients

Develops and maintains positive working relationships with leadership, physicians, colleagues and peers and works collaboratively to achieve desired outcomes

Collaborates and effectively communicates and drives culture of safety and high-reliability initiatives; partners with leadership and clinicians to implement improvements

Increases patient safety and evidence-based practice awareness and practice among clinicians and staff through mentoring and education

Manages project and process improvement expectations to stakeholders, sponsors and others advising them on project progress, potential issues, obstacles, conflicts or challenges

Serves as a key quality contact with leadership, managers and staff responsible for the execution of corrective actions initiatives/projects and compliance with customer requirements

Supports leadership with the development and implementation of quality improvement and patient safety process changes

Makes recommendations for unit-based process change activities

Evaluates the effectiveness of process change initiatives

Maintains all programs to ensure compliance to accreditation standards and regulatory agency requirements

Conducts record review for performance improvement, peer review, patient safety, risk management and other projects

Facilitates and leads process and performance improvement teams and initiatives

Participates in and facilitates unit-based and departmental process change activities

Evaluates the effectiveness and sustainability of process change initiatives and makes changes as necessary to achieve goals

Tracks, analyzes, and uses data for trending and develops appropriate action plans and strategies in collaboration with clinicians and leadership

Conducts record review for performance improvement, peer review, patient safety, risk management and other projects

Abstracts pertinent information and enters into department databases using standardized methods and processes to maintain data integrity

Routinely performs discrepancy management activities to maintain data integrity

Presents meaningful reports and analysis with measurement description, statistical information, and benchmarking information

Creates and presents executive summaries as needed to various audiences to drive change

Supports improvement efforts for potential or actual quality of care/risk issues including participation/facilitation of Root Cause Analysis (RCA), Failure Modes Effects Analysis (FMEA), or event review as needed

Supports leadership and staff with the development and implementation of process changes

Summarizes events and presents findings as needed

Facilitates system's design to hardwire patient safety processes

Focuses on implementing and reinforcing principles that support a high-reliability organization

Contributes to the continued improvement of patient safety practices, employs evidence-based practice and researches high-reliability practices through national Patient Safety Organizations (e.g., Agency for Healthcare Research and Quality (AHRQ), National Patient Safety Foundation (NPSF), Institute for Healthcare Improvement (IHI), National Quality Forum (NQF))

Facilitates systems' design to hardwire patient safety processes

Utilizes efficient and cost-effective work practices with department resource and supplies; provides recommendations to reduce expenses

Facilitates performance improvement projects/initiatives to improve outcomes, ultimately impacting hospital finances

Identifies and recommends opportunities for improvement in accordance with hospital leadership

Analyzes and assesses present and future needs, trends, challenges, and opportunities related to hospital processes and operations

Communicates innovative and best practices to hospital leadership and clinicians

Identifies opportunities to align policy and procedure with regulatory/accreditation requirements

Qualification

Quality ImprovementPatient SafetyData AnalysisHealthcare AdministrationProcess Improvement ToolsComputer SkillsInterpersonal SkillsPresentation SkillsCommunication SkillsTeam Facilitation

Required

Bachelor's degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required

Four years of experience in clinical care activities in a hospital setting

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools)

Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement

Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership

Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results

Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes

Computer skills to include Excel, Word, and PowerPoint

Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement

Ability to work independently and interdependently

Presentation skills and expertise in designing and implementing teams/educational offerings related to clinical quality

Preferred

Bachelor's degree in nursing preferred

Master's degree preferred

Two years of experience in Hospital Quality Improvement, Case Management or Utilization Management role preferred

Two years of leadership experience preferred

CPHQ - Certified Professional in Healthcare Quality (NAHQ) AND

CPSO - Certified Patient Safety Officer (IBFCSM) AND

CPPS - Certified Professional in Patient Safety (IHI) AND

RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency)