Apply on Employer Site

Patterson Companies, Inc. · 2 days ago

Service Technician I

Garden City, KS

Full-time

Onsite

Entry Level

1+ years exp

Patterson Companies, Inc. is seeking a Field Service Technician who will provide repair and maintenance services for ingredient dispensing and control systems used at agricultural locations. The role involves troubleshooting equipment, providing technical training, and ensuring efficient operations at customer sites.

Health CareMedical DeviceVeterinary

Responsibilities

Service, troubleshoot, and repair all types of equipment and systems in operation at any or all customer locations

Monitor systems at assigned customer locations for proper operation and make adjustments or repairs as needed

Monitor inventory of products used at assigned customer locations to assure that inventory is adequate for continuous operation at all times

Deliver products from warehouse to customer location as needed

Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results

Provide technical assistance and support as needed to customers during non-working hours (evenings) and when 'on-call' (weekends)

Travel to customer locations in company vehicle and maintain vehicle and personal driving record to meet company requirements

Complete all records and documentation as required

Work overtime as required and without notice if necessary

Perform other duties as assigned to the Field Service Technician

Qualification

Equipment service experienceGrain flaking systemsWindows PC knowledgeMechanical knowledgeCustomer service skillsAnalytical skillsTroubleshooting skillsSpanish language

Required

At least one year of work in equipment service or operation of agricultural equipment required

High school diploma is required

Strong verbal and written communication skills

Strong interpersonal and customer service skills

Ability to prioritize

Strong math, analytical, and troubleshooting skills

Must be self-motivated and organized

Must have an aptitude for and a working knowledge of Windows based PC's

Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use

Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check

Outdoor service work 10-40% of the time

Lift and carry up to 60 lbs

Occasional ladder climbing and work on elevated equipment

Local travel 75-100% of the time

Limited overnight travel

Preferred

Technical school degree or college degree is preferred

Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred

Ability to speak limited Spanish is desired

Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired