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Collibra · 1 week ago

Customer Engineer, Product

Palm Coast, FL

Full-time

Hybrid

Entry, Mid Level

$104K/yr - $130K/yr

2+ years exp

Collibra is a company focused on helping organizations manage data effectively. As a Customer Engineer, you will be responsible for building trusted relationships with customers and providing technical expertise throughout the customer journey, ensuring successful product demonstrations and feedback to the Product team.

AnalyticsArtificial Intelligence (AI)Data IntegrationData ManagementEnterprise SoftwareInfrastructure

Comp. & Benefits

No H1B

Responsibilities

Providing timely technical expertise on Collibra's products to customers, prospects, partners, and internal teams

Creating and maintaining lab environments and playbooks for successful technical demonstrations and evaluations by peers and partners

Collaborating with the Product team by giving early product feedback and sharing field observations and customer insights to enhance competitive advantage

Qualification

Technical customer facing roleEnterprise software solutionsCollibra certificationData management knowledgePresentation skillsEffective communicationAdaptabilityTeam collaboration

Required

2+ years in a technical customer facing role in enterprise software

Working experience in creating and delivering presentations, conveying product messaging, and explaining complex technical concepts to both technical and non-technical audiences across various organizations

Working experience in installing, configuring, integrating, troubleshooting, and diagnosing issues with enterprise software solutions

A bachelor's degree or equivalent related working experience is required

This position is not eligible for visa sponsorship

Proficient in communicating effectively with technical and non-technical staff across internal and external organizations

Able to adapt to new technologies and learn quickly

Able to work independently and collaboratively

Knowledgeable about use cases, challenges, and technologies in data management, business intelligence, data science, and data analytics

Willing to travel up to 15%