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OceanFirst Bank · 6 hours ago

Senior Applications Specialist

Red Bank, NJ

Full-time

Onsite

Senior Level

OceanFirst Bank is dedicated to fostering a respectful and professional work environment. The Senior Applications Specialist is responsible for satisfying functional requirements specific to bank applications, specializing in the technical aspects of core-related systems and banking applications, while collaborating with teams to implement effective solutions.

BankingFinanceFinancial Services

Growth Opportunities

Responsibilities

Specialize in application technical requirements while implementing solutions to position the LOB more effectively and efficiently

Under the guidance of the Applications Manager or Director, collaborate with LOB's on approved projects to gather business requirements and translate them into an implemented solution

Work with the Data and Engineering team to documentation LOB solutions are aligned with the Software Development Lifecycle (SDLC) and Application Lifecycle (ALC) standards

Reinforce the team's use of approved systems of documentation, including Azure DevOps and Service Now

Manage assigned projects and communicate with vendors and end-users to configure, test, deploy, and implement new application products and features or updates

Document all procedures, workflows, project requirements, and training SOP for each supported application. Ensure that the team is informed of any changes or enhancements

Focus on customer experience, optimization and service excellence

Engage in professional development activities to further develop expertise in OceanFirst systems

Considered a subject matter expert on assigned business lines processes and procedures

Continuous upskilling in digital transformation, compliance, and customer interaction is essential for long-term success

Maintain compliance with the Bank's data governance, information security and change control programs

Manage service tickets end-users submit by either delegating or escalating, providing guidance and support, or troubleshooting and resolving. Assist team members on more complicated issues

Participate in disaster recovery and business continuity planning and testing exercises as assigned

Qualification

Core banking applicationsUser Acceptance TestingQuality AssuranceApplication Lifecycle ManagementSoftware Development LifecycleAzure DevOpsService NowInterpersonal skillsProblem solvingCommunication skills

Required

Responsible for satisfying functional requirements specific to Bank applications

Specialize in application technical requirements while implementing solutions to position the LOB more effectively and efficiently

Collaborate with LOB's on approved projects to gather business requirements and translate them into an implemented solution

Work with the Data and Engineering team to documentation LOB solutions are aligned with the Software Development Lifecycle (SDLC) and Application Lifecycle (ALC) standards

Reinforce the team's use of approved systems of documentation, including Azure DevOps and Service Now

Manage assigned projects and communicate with vendors and end-users to configure, test, deploy, and implement new application products and features or updates

Document all procedures, workflows, project requirements, and training SOP for each supported application

Focus on customer experience, optimization and service excellence

Engage in professional development activities to further develop expertise in OceanFirst systems

Considered a subject matter expert on assigned business lines processes and procedures

Continuous upskilling in digital transformation, compliance, and customer interaction is essential for long-term success

Maintain compliance with the Bank's data governance, information security and change control programs

Manage service tickets end-users submit by either delegating or escalating, providing guidance and support, or troubleshooting and resolving

Participate in disaster recovery and business continuity planning and testing exercises as assigned

Subject Matter Expert (SME) on core bank, lending, branch, and/or document storage applications and functionality

Knowledge of how technical and functional requirements are balanced to produce a solution to a LOB solution request

Proficiency in assessing and identifying solution assumptions, constraints, dependencies and risks

Expertise in User Acceptance Testing and Quality Assurance prior to application deployment to ensure functional and technical requirements are met

Basic knowledge of application, data, and infrastructure architecture disciplines

Compliance with the IT change management process, and to assist the team in identifying the need for submission

Strong interpersonal and communication skills

Demonstrated problem solving skills and ability to prioritize workload effectively

Demonstrated proficiency in implementing and managing the enterprise-wide applications supported by the team

Benefits

On-site fitness facility at Red Bank and Toms River headquarter offices

Employee perks & discount programs

Tuition assistance

Incentive compensation program

Professional development opportunities

Company

OceanFirst Bank

OceanFirst Bank is one of the largest regional banks providing financial services throughout New Jersey and in the metropolitan markets of Philadelphia, New York, Baltimore, and Boston.

Founded in 1902