Helpdesk / Desktop Support (SDCA2025) jobs in United States
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RealManage · 2 months ago

Helpdesk / Desktop Support (SDCA2025)

RealManage is a dynamic, technology-driven HOA management company that is rapidly expanding and values professionalism and dedication. The Desktop Support position involves interacting directly with employees to assist with technical issues, requiring excellent communication skills and attention to detail.

Real Estate

Responsibilities

Install drivers / hardware
New user set ups (set up new login profiles, printers, shortcuts, mapped drives, etc.)
Hardware support (desktops, laptops, printers, etc.)
Software user support
1st and 2nd level troubleshooting
Assist with higher level tasks when needed

Qualification

Hardware supportSoftware user support1st2nd level troubleshootingInstall driversNew user set upsOral communicationWritten communicationAttention to detail

Required

Self-motivated
Pleasantly aggressive
High personal ethics
Ability to develop professional and personal relationships with co-workers and end-users
Positive and people-oriented
Excellent oral and written English communication skills
Attention to details
Experience with installing drivers/hardware
Experience with new user set ups (set up new login profiles, printers, shortcuts, mapped drives, etc.)
Experience with hardware support (desktops, laptops, printers, etc.)
Experience with software user support
Experience with 1st and 2nd level troubleshooting
Ability to assist with higher level tasks when needed

Company

RealManage

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RealManage is a real estate company providing property management and development services.

Funding

Current Stage
Late Stage
Total Funding
$100M
Key Investors
American SecuritiesProsperity Bank
2022-06-02Private Equity
2022-05-13Debt Financing· $100M

Leadership Team

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Lisa Drobney
Vice President Operations/ GA Market Leader
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Marc Rodriguez
Executive Vice President, Market Operations (US)
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Company data provided by crunchbase