Levin Furniture & Mattress · 6 days ago
Part-Time Office Associate
Pittsburgh, PA
Part-time
Onsite
New Grad, Entry Level
$16.25/hr - $16.25/hrLevin Furniture & Mattress is a family-owned company that values its employees, customers, and community. They are seeking a Part-Time Office Associate to manage sales transactions, provide customer service support, and ensure accurate processing of orders and documentation.
FurnitureRetail
Responsibilities
Accurately enters information regarding sales transactions and order information into Storis system
Verifies all information related to orders is accurate; identifies and corrects discrepancies
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales & service orders, account balances in compliance with corporate guidelines
Provides customer service support by answering a high volume of inbound calls, managing counter inquiries, processing payments, solving customer complaints/questions
Answers, investigates and/or initiates actions on customer inquiries efficiently, using all customer access channels (phone, web, chat, mail, fax, etc.)
Consistently meets or exceeds performance standards for service quality, accuracy and volume
Completes and processes credit applications, payments and financing paperwork
Verifies all paperwork for order processing is accurate
Communicates with internal and external personnel in a professional and timely manner
Maintains accurate files and processes in order to maximize productivity
Performs clerical support for store staff as needed
Other duties as assigned
Qualification
Required
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills
Basic numerical reasoning skills
Ability to complete paperwork in an accurate, neat and efficient manner
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
High school diploma or equivalent combination of education and experience
Ability to sit, stand, bend, stoop, and reach regularly
Ability to remain in a stationary position for an extended period
Ability to communicate effectively with customers and co-workers
Ability to operate relevant equipment and observe details to complete assigned responsibilities
Preferred
Knowledge and demonstrated ability to utilize Storis, Ring Central Phone System, Package AI Routing Software and Company Intranet systems
Previous clerical experience
Benefits
Paid Training - A Blended Training Approach
Growth Opportunities – Ashley Homestore loves to promote from within
Great Benefits – Dental, Vision, Life & Disability Insurance, 401K, and PTO
Generous Employee Discount
Friendly, Supportive Work Environment
Company
Levin Furniture & Mattress
Levin Furniture & Mattress has a long history of supporting the communities in which we work and live.
Founded in 1920
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-11-27Acquired
Leadership Team
Matt Schultz
Chief Executive Officer
Jennifer M.
HR Business Partner
Recent News
Furniture Today
2025-06-16
2025-04-09
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